HP Computing Services

Defective Media Retention Services

Get your data back – and never give it up

Get your data back – and never give it up

Sometimes, even the best storage media can fail. When it does, you don’t want to send your confidential data to a remote facility. You want to keep it right where it is. You want HP Defective Media Retention.

Let us help you hold onto what matters.

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You retain control.

You retain control.

We specialize in recovering data at your site. So you can retain control while getting back to business.

And if you need a replacement drive, it will be provided at no additional charge.

It’s easy to choose.

Our online preference tool makes it easy to select the ideal combination of price and performance for your defective media retention requirements – just by answering a few questions. Try it now.

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It’s easy to choose.
Ideal for compliance.

Ideal for compliance.

The HP Defective Media Retention option is ideal if you need to control and secure your classified, proprietary, and confidential data – or if you’re subject to data privacy regulations such as HIPAA.

Great combinations.

When purchasing Next Business Day Onsite Repair, Accidental Damage Protection or other HP Care Pack Services, Defective Media Retention offers security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Great combinations.

Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.