- https://iapproltautocm.austin.hp.com/hp-iap-autocomplete/search?companyCode=HPI
- https://store.hp.com/webapp/wcs/stores/servlet/SearchComponentAutoSuggestView?coreName=MC_10001_CatalogEntry_en_US&serverURL=http://g1t4186.austin.hp.com:9081/solr/MC_10001_CatalogEntry_en_US&langId=-1&storeId=10151&catalogId=10051&showHeader=true&lang=en
HP Computing Services
Defective Media Retention Services

Get your data back – and never give it up
Sometimes, even the best storage media can fail. When it does, you don’t want to send your confidential data to a remote facility. You want to keep it right where it is. You want HP Defective Media Retention.
Let us help you hold onto what matters.
Help me choose
You retain control.
We specialize in recovering data at your site. So you can retain control while getting back to business.
And if you need a replacement drive, it will be provided at no additional charge.
It’s easy to choose.
Our online preference tool makes it easy to select the ideal combination of price and performance for your defective media retention requirements – just by answering a few questions. Try it now.
Help me choose

Ideal for compliance.
The HP Defective Media Retention option is ideal if you need to control and secure your classified, proprietary, and confidential data – or if you’re subject to data privacy regulations such as HIPAA.
Great combinations.
When purchasing Next Business Day Onsite Repair, Accidental Damage Protection or other HP Care Pack Services, Defective Media Retention offers security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Select Your Country/Region and Language
Close Country/Region Selector Dialog- Africa
- Afrique
- Azərbaycan
- België
- Belgique
- Česká republika
- Danmark
- Deutschland
- Eesti
- España
- Europe, Middle East - Africa
- France
- Hrvatska
- Ireland
- Italia
- Kosovo
- Latvija
- Lietuva
- Magyarország
- Malta
- Middle East
- Moldova
- Nederland
- Norge
- Österreich
- Polska
- Portugal
- România
- Saudi Arabia
- Shqipëria
- Slovenija
- Slovensko
- South Africa
- Suisse
- Suomi
- Sverige
- Switzerland
- Türkiye
- Turkmenistan
- United Kingdom
- Ελλάδα
- Беларусь
- Босна и Херцеговина
- България
- Казахстан
- Россия
- Северна Македонија
- Србија
- Украина
- Հայաստան
- ישראל
- الشرق الأوسط
- المملكة العربية السعودية
- საქართველო
HP Worldwide
Select Your Country/Region and Language
- Africa
- Afrique
- América Central
- Argentina
- Asia Pacific
- Australia
- Azərbaycan
- Bangladesh
- België
- Belgique
- Bolivia
- Brasil
- Canada
- Canada - Français
- Caribbean
- Česká republika
- Chile
- Colombia
- Danmark
- Deutschland
- Ecuador
- Eesti
- España
- Europe, Middle East - Africa
- France
- Hong Kong SAR
- Hrvatska
- India
- Indonesia
- Ireland
- Italia
- Kosovo
- Latvija
- Lietuva
- Magyarország
- Malaysia
- Malta
- México
- Middle East
- Moldova
- Nederland
- New Zealand
- Norge
- Österreich
- Pakistan
- Paraguay
- Perú
- Philippines
- Polska
- Portugal
- Puerto Rico
- România
- Saudi Arabia
- Shqipëria
- Singapore
- Slovenija
- Slovensko
- South Africa
- Sri Lanka
- Suisse
- Suomi
- Sverige
- Switzerland
- Türkiye
- Turkmenistan
- United Kingdom
- United States
- Uruguay
- Venezuela
- Việt Nam
- Ελλάδα
- Беларусь
- Босна и Херцеговина
- България
- Казахстан
- Россия
- Северна Македонија
- Србија
- Украина
- Հայաստան
- ישראל
- الشرق الأوسط
- المملكة العربية السعودية
- ไทย
- საქართველო
- 中华人民共和国
- 中國香港 - 繁體中文
- 日本
- 臺灣 地區
- 한국
- Recalls|
- Product recycling|
- Accessibility|
- CA Supply Chains Act|
- Site Map|
- Privacy|
- Use of cookies|
- Personal data rights|
- Terms of use|
- Limited warranty statement|
- Terms & conditions of sales & service|
© Copyright 2021 HP Development Company, L.P.