Diagnostic
Onsite Services
We’re there for you –
the next business day
Upgrade to HP Hardware
Next Business Day Onsite Service
When your hardware doesn’t work, you don’t either. That’s why you need HP Hardware Next Business Day1 Onsite Service.
Our most popular Care Pack service option ensures that a trained technician will be at your location the next business day. So you and your equipment can get back to work.
Watch the videoSmall and midsize business owners cited reducing operational costs and improving workforce productivity as two of their biggest issues for 20152. HP Hardware Next Business Day Onsite Service can provide affordable insurance against the high cost of unscheduled equipment repair – while boosting productivity.
Next Business Day Onsite Service
Peace of mind at an affordable cost
From remote diagnosis, to onsite hardware support, to replacement parts and materials – HP Hardware Next Business Day1 Onsite Service has you covered.
We’ll talk you through
We’ll start by working to solve your issue over the phone or via remote access.
We’ll visit
When your hardware requires in-person assistance, we’ll be there the next business day.1
We’ll have the parts
We’ll replace any necessary parts or materials. And we’ll let you keep possession of your hard drive at all times.
We’ll fix it
We don’t care if it’s equipment failure. Plus, you can add Accidental Damage Protection. So you’re fully covered.
It’s easy to choose
Our online preference tool makes it easy to choose the ideal combination of price and performance for your service requirements – just by answering a few questions. Try it now.
Help me choose
1. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
2. Source: 2015 Top SMB Business Issues, IT Challenges, Tech Aisle.
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