HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

Not sure if you have an Original HP or Samsung cartridge?

Validate using the ink or toner security labels

*The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

*The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

*The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

Other validation methods

Enter Label Security Number

VERIFY

Let us know if you suspect your cartridge is counterfeit

REPORT ONLINEREQUEST AN ONSITE CHECK

Why should you care?

Counterfeit cartridges may seem like a true alternative. However, they entail serious risks and threats.

Fakes threaten

Make sure it’s Original HP cartridges

Make sure it’s Original HP cartridges

Frequently asked questions

1 2019 NA Market Strategies International study commissioned by HP. Results based on 222 surveys from HP ServiceOne Partners who have at least 6 months of experience servicing HP monochrome and Color LaserJet printers with HP and non-HP toner cartridges installed and have done so within the previous 12 months of the study. See marketstrategies.com/hp/NA-Technician2019.pdf.

2 2017 UL Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested three remanufactured toner cartridge brands sold as substitutes for HP LaserJet Enterprise 500 Color M551 with cartridges: CE400A, CE401A, C402A, CE403A. The tests were carried out in compliance with the methods described in Appendix S-M of the RAL-UZ 171 Blue Angel award criteria. For details, https://industries.ul.com/wp-content/uploads/sites/2/2017/08/2017.08.Printers_Toner_Cartridges_IAQ_Alternate.pdf

3 A printing system consists of HP printer, paper, and toner cartridge.

4 Dec 2017 WKI Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested 4 New Build Compatible toner cartridge brands sold as substitutes for HP LaserJet Pro MFP M425dn with cartridge 280A, in compliance with Blue Angel RAL-UZ-205. For details, http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4AA7-1981ENW

5 2018 NA InfoTrends Supplies Recycling study, commissioned by HP. Findings are based on average results of interviews with 7 remanufacturers, 2 NBC manufacturers, 3 empty collectors and 3 distributors. See hp.com/go/NA-2018InfoTrends

6 2019 NA Four Elements Consulting LCA study, commissioned by HP, compared Original HP 55A and 26A monochrome toner cartridges with a sample of imitation alternatives across eight environmental impact categories. See http://www.hp.com/go/NA-LJLCA-NBC-2019. The LCA leverages a 2019 SpencerLab study, commissioned by HP, comparing Original HP LaserJet toner cartridges with two brands of imitation toner cartridges sold in NA. See http://www.spencerlab.com/reports/HPReliability-NA-NBC2019.pdf

7 Based on a SpencerLab 2018 study commissioned by HP for the on-average performance of 12 brands of remanufactured cartridges, refilled cartridges from leading refill service providers, and refill kits compared to Original HP ink cartridges (61XL, 62XL, 63XL, 564XL, 950XL, 951XL, 970XL & 971XL) sold in North America. See www.spencerlab.com/reports/HPInkReliability-NA-2018.pdf ( PDF 16.62 MB). 2018 SpencerLab Color and 2019 SpencerLab Monochrome Reliability studies for North America, both commissioned by HP. Color study compared Original HP color cartridges with six brands of non-HP cartridges for the HP LaserJet Pro 400 M451dn; CE410A/X, CE411A/12A/13A cartridges. See www.spencerlab.com/reports/HPInkReliability-NA-2018.pdf( PDF 16.62 MB). Monochrome study compared Original HP cartridges with seven brands of non-HP cartridges for the HP Pro M402 and Pro M521 printers; HP 26A and 55A cartridges. See www.spencerlab.com/reports/HPReliability-NA-2019.pdf ( PDF 1.98 MB).

8 HP Planet Partners Program availability varies. For details, see www.hp.com/recycle. On recycled materials in cartridges, see www.hp.com/go/recycledcontent.