HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

Not sure if you have an Original HP or Samsung cartridge?

Validate using the ink or toner security labels

The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

Other validation methods

Enter Label Security Number

VERIFY

REQUEST AN ON-SITE CHECK

For mid- to large-sized deliveries of HP printing supplies, customers can request a free on-site check.

REPORT ONLINEREQUEST AN ON-SITE CHECK

Why should you care?

Counterfeit cartridges may seem like a true alternative. However, they entail serious risks and threats.

Fakes threaten

Make sure it’s Original HP cartridges

Make sure it’s Original HP cartridges

Frequently asked questions

1. 2019 NA Market Strategies International survey commissioned by HP. Results based on 222 surveys from HP ServiceOne Partners who have at least 6 months of experience servicing HP monochrome and Color LaserJet printers with HP and non-HP toner cartridges installed and have done so within the previous 12 months of the survey. See marketstrategies.com/hp/NA-Technician2019.pdf.

2. Nov 2019 WKI Blue Angel Indoor Air Quality study, commissioned by HP, in compliance with DE-UZ 205: 21 imitation and five remanufactured toner cartridge brands compatible with HP Color LaserJet Pro MFP M477fdw (CF410A, 411A, 412A, 413A) purchased in EMEA, LA, and NA regions. See hp.com/go/IAQnonhpWKI2019

3. An HP printing system consists of HP printer, HP paper and Original HP supply. Blue Angel DE-UZ 205 emissions criteria or earlier versions applicable when printing system launched.

4. 2019 NA Four Elements Consulting LCA study, commissioned by HP, compared Original HP 55A and 26A monochrome toner cartridges with a sample of imitation and remanufactured alternatives across eight environmental impact categories. See www.hp.com/go/NA-LJLCA-NBC-2019 and www.hp.com/go/NA-LJLCA-RM-2019. The LCA leverages a 2019 SpencerLab study, commissioned by HP, comparing Original HP toner cartridges with two brands of imitations, and five brands of remanufactured toner cartridges sold in NA. See www.spencerlab.com/reports/HPReliability-NA-NBC2019.pdf and www.spencerlab.com/reports/HPReliability-NA-RM2019.pdf

5. 2020 InfoTrends North America Supplies Recycling study, commissioned by HP. Based on average results of interviews with 8 remanufacturers and 7 NBC resellers. See www.hp.com/go/NA-2020InfoTrends

6. Based on a SpencerLab 2018 study commissioned by HP for the on-average performance of 12 brands of remanufactured cartridges, refilled cartridges from leading refill service providers, and refill kits compared to Original HP ink cartridges (61XL, 62XL, 63XL, 564XL, 950XL, 951XL, 970XL & 971XL) sold in North America. See www.spencerlab.com/reports/HPInkReliability-NA-2018.pdf. 2018 SpencerLab Color and 2019 SpencerLab Monochrome Reliability studies for North America, both commissioned by HP. Color study compared Original HP color cartridges with six brands of non-HP cartridges for the HP LaserJet Pro 400 M451dn; CE410A/X, CE411A/12A/13A cartridges. See www.spencerlab.com/reports/HP-CLR-Reliability-NA-2018.pdf. Monochrome study compared Original HP cartridges with seven brands of non-HP cartridges for the HP Pro M402 and Pro M521 printers; HP 26A and 55A cartridges. See www.spencerlab.com/reports/HPReliability-NA-2019.pdf

7. Program availability varies. See hp.com/recycle.

8. HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro devices, LaserJet models 200 and up, with respective Original HP Toner, PageWide and Ink Cartridges. Does not include HP integrated printhead cartridges. Digital supply-chain tracking, hardware and packaging security features vary locally by SKU. See hp.com/go/SuppliesThatProtect and hp.com/go/SuppliesSecurityClaims.