201A, 201X COMPATIBLE TONER CARTRIDGES ARE NOT HP 201A, 201X TONER CARTRIDGES

ARE CLONE "COMPATIBLES" ACTUALLY CHEAP AND SAFE?

Clone “Compatible” cartridges are marketed as low-cost alternatives to Original HP Cartridges, but these aftermarket products deliver low-quality prints that create high failure rates,1 negative environmental impact,2 significant cost in reprints,3 safety risks,4 and greater printer service costs5. Clone “Compatible” cartridges are not endorsed or managed by HP, do not meet HP’s manufacturing standards, and may even violate patents.


Make the right choice now and purchase Original HP Cartridges.

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CLONES ARE BAD FOR INDOOR AIR QUALITY4

Fail Blue Angel Specifications
Compatibles cause the HP printing system to fail Blue Angel specifications.4
Health and Safety Hazards
Unknown health and safety hazards to employees or customers.4
Clones emit higher levels of styrene, particles, and VOCs

CLONES ARE BAD FOR YOUR BUSINESS

73% OF CLONE “COMPATIBLE” CARTRIDGES FAILED DURING USE OR RIGHT OUT OF THE BOX.1 THAT’S LIKE:

Cheap cartridges are wasteful

Immediately discarding 8 eggs every time you purchase a dozen

Clone Compatible cartridges are wasteful

Buying a 6 pack but only getting 2 bottles

“I am in a hurry and on a budget. What harm will a few non-HP cartridges cause my office?”

The price may sound appealing but, long-term, clone “compatible” cartridges aren't worth the risk.
Clone Cartridges waste paper due to reprints
40% fewer usable pages due to poor quality prints1
Clone Cartridges cost more due to failures
50% higher costs due to reprints, failures and services3
Clone Cartridges waste your time
4x the service calls5
Clone Cartridges can damage printers
Permanent damage to your printer.5
Clone Cartridges aren't recycled
The majority end up in the landfill or incinerator.2

WHAT KIND OF TONER CARTRIDGES ARE OUT THERE?

Original HP Toner

ORIGINAL HP

Original HP toner cartridges feature patent-protected technology and are designed to work as an
integral part of your HP printer. They deliver reliable, high-quality prints,1 lower service costs5 and meet
multiple safety and environmental standards.4

Cloned Cartridges or Compatible Cartridges

CLONE "COMPATIBLES”

Newly built cartridges that are manufactured to look like Original HP toner cartridges but use non-HP parts and toner and may violate patent holders’ intellectual property rights.
Non OEM New Build Cartridges 

COUNTERFEITS

Newly built, refilled or remanufactured cartridges packed in unauthorized or fake reproductions of HP packaging by manufacturers infringing on the HP brand and trademarks. Learn how to authenticate using your smartphone at:
hp.com/go/anticounterfeit
Remanufactured Cartridges

REMANUFACTURED

Used HP toner cartridges that were disassembled by a third party. They may have some worn components replaced before refilling with non-HP toner and relabeling as an aftermarket brand.

HOW TO SPOT A RISKY CARTRIDGE

compare the price

COMPARE THE PRICE

Clone and counterfeit cartridges might draw you in with advertisements of “reduced” prices, but they may end up costing up to 50% more in the long run.3
check the package

CHECK THE PACKAGE

Look for the brand name on the package. If it doesn’t say HP, but does say “compatible” you probably have a clone. If the packaging does say HP, look for the security tag to verify that it’s authentic.
examime the cartridge

EXAMINE THE CARTRIDGE

If you’ve already unboxed your cartridge, compare it to your old HP cartridge. Look for differences in plastic color, cartridge shape, or labels. Inferior print quality or cartridge leaking are also red flags.
PURCHASE ORIGINAL HP CARTRIDGES
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LEARN MORE AND HELP FIGHT COUNTERFEIT
REPORT COUNTERFEIT

SEE WHAT OUR CUSTOMERS ARE SAYING ABOUT CLONE CARTRIDGES

“The biggest value for us is that with Original HP Cartridges we have very few service calls or frustrated users – we have happy customers when they click print.”

- Paul Kaminski, Director of Technology, Innovative Office Solutions

READ MORE

SEE WHAT OTHERS ARE SAYING ABOUT CLONE CARTRIDGES

Compatibile Toner Cartridge 

WHY YOU SHOULD AVOID CLONE CARTRIDGES.

LEARN MORE
Compatibile Toner Cartridge 

SEE WHY KNOCK-OFF CARTRIDGES ARE NO BARGAIN

LEARN MORE
Laserjet Printer 

SHOULD YOU BUY THIRD-PARTY TONER CARTRIDGES FOR YOUR LASER PRINTER?

LEARN MORE

1. 2016 SpencerLab Monochrome Reliability study, commissioned by HP, compared Original HP mono cartridges with three brands of NBC cartridges sold in North America for the HP Pro M127 and Pro 400 printers, HP 83A and 80A cartridges. For details, see http://www.spencerlab.com/reports/HPReliability-NA-NBC2016NB.pdf.external_icon(pdf PDF 2.5 MB)

2. InfoTrends, 2018 North America Supplies Recycling study, commissioned by HP. Findings are based on average results of interviews with 7 remanufacturers, 2 NBC manufacturers, 3 empty collectors and 3 distributors. For details, see www.hp.com/go/NA-2018InfoTrends..external_icon(pdf PDF 355 KB)

3. HP calculations based on results from a 2016 SpencerLab North America Mono Reliability study comparing 3 brands of new-build cartridges for the HP Pro M127 and Pro 400 Printers, HP 83A and 80A cartridges. For details, see www.spencerlab.com/reports/HPReliability-NA-NBC2016NB.pdf.external_icon(pdf PDF 2.5 MB). Calculations include paper, cartridge replacement, and labor for reprints. Page use assumes 27% external, 49% internal, and 24% individual use. Labor rate from a 2016 Mercer Global Pay Study. Purchase price for 83X HP cartridge is $73 and a 50% lower price for non-HP. Actual prices, costs and savings may vary.

4. 2018 WKI Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested 4 New Build Compatible toner cartridge brands sold as substitutes for HP LaserJet Pro MFP M425dn with cartridge 280A. The tests were carried out in compliance of Blue Angel labeling of office equipment in accordance with RAL-UZ 205. For more information, visit http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-1981ENW. external_icon(pdf PDF 425 KB)

5. A 2017 NA Market Strategies International study commissioned by HP. Results based on 199 surveys from HP ServiceOne Partners who have at least 6 months of experience servicing HP monochrome and Color LaserJet printers with HP and non-HP toner cartridges installed, and have done so within the previous 12 months of the study. For details, see marketstrategies.com/hp/NA-Technician2017.pdf.external_icon(pdf PDF 104 KB)