201A, 201X COMPATIBLE TONER CARTRIDGES ARE NOT HP 201A, 201X TONER CARTRIDGES
ARE CLONE "COMPATIBLES" ACTUALLY CHEAP AND SAFE?
Clone “Compatible” cartridges are marketed as low-cost alternatives to Original HP Cartridges, but these aftermarket products deliver low-quality prints that create high failure rates,1 negative environmental impact,2 significant cost in reprints,3 safety risks,4 and greater printer service costs5. Clone “Compatible” cartridges are not endorsed or managed by HP, do not meet HP’s manufacturing standards, and may even violate patents.
Make the right choice now and purchase Original HP Cartridges.
CLONES ARE BAD FOR INDOOR AIR QUALITY4



CLONES ARE BAD FOR YOUR BUSINESS
73% OF CLONE “COMPATIBLE” CARTRIDGES FAILED DURING USE OR RIGHT OUT OF THE BOX.1 THAT’S LIKE:

Immediately discarding 8 eggs every time you purchase a dozen

Buying a 6 pack but only getting 2 bottles
“I am in a hurry and on a budget. What harm will a few non-HP cartridges cause my office?”





WHAT KIND OF TONER CARTRIDGES ARE OUT THERE?

ORIGINAL HP
Original HP toner cartridges feature patent-protected technology and are designed to work as an
integral part of your HP printer. They deliver reliable, high-quality prints,1 lower service costs5 and meet
multiple safety and environmental standards.4

CLONE "COMPATIBLES”
COUNTERFEITS

REMANUFACTURED
HOW TO SPOT A RISKY CARTRIDGE

COMPARE THE PRICE

CHECK THE PACKAGE

EXAMINE THE CARTRIDGE
SEE WHAT OUR CUSTOMERS ARE SAYING ABOUT CLONE CARTRIDGES
“The biggest value for us is that with Original HP Cartridges we have very few service calls or frustrated users – we have happy customers when they click print.”
- Paul Kaminski, Director of Technology, Innovative Office Solutions
SEE WHAT OTHERS ARE SAYING ABOUT CLONE CARTRIDGES
1. 2016 SpencerLab Monochrome Reliability study, commissioned by HP, compared Original HP mono cartridges with three brands of NBC cartridges sold in North America for the HP Pro M127 and Pro 400 printers, HP 83A and 80A cartridges. For details, see http://www.spencerlab.com/reports/HPReliability-NA-NBC2016NB.pdf.(
PDF 2.5 MB)
2. InfoTrends, 2018 North America Supplies Recycling study, commissioned by HP. Findings are based on average results of interviews with 7 remanufacturers, 2 NBC manufacturers, 3 empty collectors and 3 distributors. For details, see www.hp.com/go/NA-2018InfoTrends..(
PDF 355 KB)
3. HP calculations based on results from a 2016 SpencerLab North America Mono Reliability study comparing 3 brands of new-build cartridges for the HP Pro M127 and Pro 400 Printers, HP 83A and 80A cartridges. For details, see www.spencerlab.com/reports/HPReliability-NA-NBC2016NB.pdf.(
PDF 2.5 MB). Calculations include paper, cartridge replacement, and labor for reprints. Page use assumes 27% external, 49% internal, and 24% individual use. Labor rate from a 2016 Mercer Global Pay Study. Purchase price for 83X HP cartridge is $73 and a 50% lower price for non-HP. Actual prices, costs and savings may vary.
4. 2018 WKI Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested 4 New Build Compatible toner cartridge brands sold as substitutes for HP LaserJet Pro MFP M425dn with cartridge 280A. The tests were carried out in compliance of Blue Angel labeling of office equipment in accordance with RAL-UZ 205. For more information, visit http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-1981ENW. (
PDF 425 KB)
5. A 2017 NA Market Strategies International study commissioned by HP. Results based on 199 surveys from HP ServiceOne Partners who have at least 6 months of experience servicing HP monochrome and Color LaserJet printers with HP and non-HP toner cartridges installed, and have done so within the previous 12 months of the study. For details, see marketstrategies.com/hp/NA-Technician2017.pdf.(
PDF 104 KB)