Are cheap compatible toner cartridges worth the risk?

Imitation cartridges may be bad for your business. Learn why.

LEARNSHOP

Imitation cartridges can be a risky decision

When it comes to ordering replacement of toner cartridges, you have many to choose from, but cheap imitations may not be the best choice.

Tested imitation cartridges emitted:7

HP voluntarily designs and tests its printing systems5 to prevent emissions that exceed eco-label criteria.

100% of printer technicians said they clean HP LaserJet printers more often when non-HP cartridges are used, and 67% of these technicians said they clean it at least twice as often3.

Imitation toner cartridge are not exempt from Country of Origin (CoO) requirements4

Original HP cartridges are simply a better choice

1. See epa.gov/indoor-air-quality-iaq/introduction-indoor-air-quality

2. 2018 NA InfoTrends Supplies Recycling study, commissioned by HP. Findings are based on average results of interviews with 7 remanufacturers, 2 NBC manufacturers, 3 empty collectors and 3 distributors. See hp.com/go/NA-2018InfoTrends

3. 2019 NA Market Strategies International study commissioned by HP. Results based on 222 surveys from HP ServiceOne Partners who have at least 6 months of experience servicing HP monochrome and Color LaserJet printers with HP and non-HP toner cartridges installed and have done so within the previous 12 months of the study. See marketstrategies.com/hp/NA-Technician2019.pdf

4. https://help.cbp.gov/app/answers/detail/a_id/492/~/requirements-for-country-of-origin-marking-on-goods-imported-into-the-u.s. United States (U.S.), marking statute, Section 304, Tariff Act of 1930, as amended (19 U.S.C. 1304) requires that, unless excepted, every article of foreign origin (or its container) imported into the U.S. shall be marked with its country of origin https://www.cbp.gov/trade/nafta/guide-customs-procedures/country-origin-marking.

5. A printing system consists of HP printer, paper, and toner cartridge.

6. Programme availability varies. For details, see http://www.hp.com/recycle

7. Dec 2017 WKI Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested 4 New Build Compatible toner cartridge brands sold as substitutes for HP LaserJet Pro MFP M425dn with cartridge 280A. The tests were carried out in compliance with Blue Angel RAL-UZ 205. See https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-1981ENW

8. 2019 NA Four Elements Consulting LCA study, commissioned by HP, compared Original HP 55A and 26A monochrome toner cartridges with a sample of imitation alternatives across eight environmental impact categories. See hp.com/go/NA-LJLCA-NBC-2019. The LCA leverages a 2019 SpencerLab study, commissioned by HP, comparing Original HP LaserJet toner cartridges with two brands of imitation toner cartridges sold in NA. See spencerlab.com/reports/HPReliability-NA-NBC2019.pdf