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We are committed to helping our customers recycle responsibly. Our product recycling goal is to recycle 1.2 million tonnes of hardware and supplies by 2025 since the beginning of 2016, and we’ve recycled 395,200 tonnes through 2018. More than 80% of our ink cartridges and 100% of HP LaserJet toner cartridges are now manufactured with recycled content,1 and we have used over half a million pounds of ocean-bound plastic to make Original HP ink cartridges. Our product repair, reuse, and recycling programs help to ensure that products and materials are re-purposed, to keep materials at their highest value state for the longest possible time. These efforts are part of our wider ambitions to transform the business toward an ever more materials-efficient circular model.
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Planet
Products and solutions
Our vision is to create technology that makes life better
for everyone, everywhere.
HP aims to deliver technology that improves lives and enables our customers and consumers to achieve more and with less environmental impact. Through our products and services, we create shared value for planet, people, and the communities where we live, work, and do business.
- From laptops and workstations to gaming and VR devices, our personal systems provide security, durability, and energy and materials efficiency.
- As the global leader in home and office printing solutions, we continue to redefine the marketplace, delivering sustainable next generation solutions and service-based models.
- Our commercial and industrial graphics printing solutions are driving the analog-to-digital revolution, transforming our customers’ supply chains, and better matching supply with demand across the graphics printing, publishing, and packaging industries.
- HP Multi Jet Fusion 3D printing technology is enabling transformation across sectors, changing how whole industries design, make, and distribute products.
Our goals and progress
Goal |
Progress through 2018 |
|---|---|
| Achieve zero deforestation associated with HP brand paper and paper-based product packaging by 2020.1 | 100% achieved for HP brand paper in 2016 and maintained that performance in 2018. Reached 65% for paper-based product packaging. |
| New - Reduce product use GHG emissions intensity by 30% by 2025, compared to 20152 | Achieved an 11% decrease. |
| Recycle 1.2 million tonnes of hardware and supplies by 2025, since the beginning of 2016. | Reached 395,200 tonnes recycled. |
Our most sustainable portfolio
Personal systems
- We have continued to develop our products in line with exacting eco-label requirements. In February 2019, HP became the world’s first manufacturer to register EPEAT® 2019 Gold and Silver Desktops, Notebooks, All in ones, Workstations and Thin Clients.
- The energy consumption of our personal systems products has dropped by 44% on average, since 20103, despite the general increase in software power demands during that period.
- We have continued to shift our portfolio toward more materials-efficient products. Although materials use intensity in personal systems increased by 5% in 2018 compared to the prior year, it has decreased 14% versus 2016.
- Several of our personal systems products have received high scores from xFixit, including the HP Elite x2 1013 G3, an EPEAT® Gold tablet with an iFixit repairability rating of 9 out of 10.
- Through our Device as a Service (DaaS) offering, customers can access the latest HP technology while improving cost predictability and enhancing productivity. We completed a preliminary life cycle assessment (LCA) in 2019 comparing our DaaS offering for commercial PCs with traditional transactional sales offerings. Learn more.
- HP’s Recover and Renew Services provide comprehensive solutions to securely recover, repurpose, or recycle our business customers’ HP or non-HP devices when they reach end of use. Through our closed-loop recycling program for hardware, customers can return used electronic products to any one of 1,000 Best Buy stores in the United States.
Home and office printing solutions
- We used 4,790 tonnes of recycled plastic resin in our home and office printer fleet in 2018, about 3.8 times the amount the prior year. Between 2017 and 2018, we reduced materials use intensity in printers by 12%.
- In 2018, we increased the recycled content plastic in some HP ENVY photo printer models to 20-30% by weight.
- Made with more than 30% closed loop recycled plastic by weight, we designed our HP Tango smart home printer with recyclability in mind. We minimized the number of materials used and made it simple to disassemble and repair high-priority parts.
- HP A3 PageWide printers and multifunction printers use up to 70% less energy4 than comparable laser printers and reduce carbon footprint by up to 45%5. HP A3 PageWide printers meet at least the standard for ISO Class 7.0 cleanrooms, when operated with Original HP cartridges.6
- HP Managed Print Services help keep printing equipment in use for longer, through servicing and maintaining printer fleets, and refurbishing and re-deploying units where feasible.
- HP Instant Ink decreases the carbon footprint of ink purchase and disposal by 84%, reducing energy use by 86%, and lowering water usage by 89%.7
Commercial and industrial graphics printing solutions
- We continue to drive the shift from analog to digital production, with opportunities to reduce waste while enabling more agile and on-demand printing.
- Our service-based offerings and comprehensive repair, reuse, recycling, and end-of-service solutions enable customers to deliver more sustainable results, help protect forests, and drive progress toward a circular economy.
- In April 2019, we announced our HP Stitch textile printer series, our water-based digital textiles solution.
- In 2017 and 2018, we introduced PageWide true water-based inks for corrugated packaging applications, in compliance with leading food safety standards.
- In 2018, Papiertechnische Stiftung (PTS) of Germany verified that corrugated packaging printed with our PageWide true water-based inks is easily recyclable using standard industry technology.
- HP Indigo ElectroInk has been independently certified as compostable in conformance with the EN 13432 standard.
3D printing
- HP’s 3D printing technology (also known as “additive manufacturing”) can drive progress toward a more sustainable and inclusive Fourth Industrial revolution—with the potential to transform how entire industries design, make, distribute, use, repair, and reuse products.
- In 2018, we launched the HP Multi Jet Fusion 3D 500/300 series, our newest generation of 3D printers ideal for small/medium-sized product development teams, design firms, and universities.
- HP is also collaborating with production service partners to provide customers with 3D printed stainless steel parts, using the HP Metal Jet printer. The technology, announced in 2018, provides up to 50 times more productivity8 at a significantly lower cost9 than other 3D printing methods.
- HP Jet Fusion 3D printers enable industry-leading surplus material reusability of up to 80%10.
- One of our newest 3D printing materials (PA11), launched in 2018, is a 100% bio-based content polymer derived from non-GMO castor bean oil. It has been shown that parts made with PA11 had a 28% lower carbon footprint compared with other polymers.11
See our Sustainable IT Purchasing Guide, as well as Top 8 Sustainable Supplies Procurement Criteria, for how to create a more sustainable IT environment
Sustainable design
HP product materials, manufacturing, transport, and use account for 98% of our value chain carbon footprint. In 1992, we developed our Design for Sustainability (DfS) program (originally Design for the Environment) to formally consider factors impacting sustainability performance throughout the product design and development phases.
Life cycle assessment: We are an industry leader in the use of life cycle assessment (LCA) and product carbon footprinting (PCF). We use these tools to quantify the environmental characteristics and impacts of our products and solutions and help bring a science-based perspective to our efforts and goals.
Original HP monochrome LaserJet cartridges may be a better overall choice for the environment when compared with remanufactured cartridges.
Remanufactured cartridges may seem to have a lower environmental impact because they are produced with reused materials. But, for an accurate analysis of a cartridge's environmental impact, it's important to consider all phases of the cartridge's life. A Life Cycle Assessment Study by Four Elements Consulting LLC, commissioned by HP, found that remanufactured cartridges can be harder on the environment than you would think. Across all areas studied, remanufactured toner cartridges had an equal or higher environmental impact compared with Original HP toner cartridges.2
The consistent reliability and superior print quality of Original HP toner cartridges deliver great results which means fewer reprints and less paper waste compared with remanufactured cartridges.2
Life Cycle Assessment Study (full report) – North America, Europe, Latin America.
HP Summary Flyer – North America, Latin America.
HP commissioned InfoTrends to gather information on the cartridge collection, reuse, and recycling practices of remanufacturers and brokers. The 2014 Supplies Recycling Study found that even if you return an empty cartridge to a remanufacturer, there’s no guarantee it will be kept out of a landfill. In fact, 35% of ink and 23% of toner cartridges collected by remanufacturers were unusable for remanufacturing. Of those, 30% of ink and 50% of toner cartridges go to landfill because many remanufactures don’t have a recycling process.3
Supplies study -- Asia, Europe, Latin America, North America.
Product certifications and disclosures: Product certifications drive sustainability performance by providing comprehensive information that enables customers to make sustainable choices. We share extensive safety and environmental information. Between 2014-2018, HP participated in the standard development process of IEEE 1680.1-2018, which is used to register PCs and displays to the EPEAT® eco-label. In 2018, we provided Eco Declarations for product groups representing 93% of revenue. See Eco-labels, Eco Declarations, and HP Product Material Content.
Materials innovation: In line with the HP materials strategy and as a signatory to the Ellen MacArthur Foundation New Plastics Economy Global Commitment to eliminate plastic pollution at its source, HP is pushing toward greater circularity and striving to use fewer materials and more recycled content. In 2018, we used approximately 1 million tonnes12 of materials in our products and packaging, of which 390,000 tonnes (39%) were renewable. We also work to reduce materials of concern, including phthalates, brominated flame retardants, and polyvinyl chloride; and repair, reuse, and recycle used products.
100% of HP desktop PC external power supplies are low halogen.14
Beryllium has been restricted for all HP personal systems products that will ship in 2019 and beyond.
For more information, see our Materials & Chemical Management Policy, Materials strategy, Green Chemistry Timeline, and the HP General Specification for the Environment.
Energy efficiency: The energy consumed by our products during use is one of the largest contributors to our carbon and water footprints. Working to reduce the energy needed to manufacture and use each new generation of HP products, since 2010 we have seen average reductions in energy consumption of 47% in desktops, 34% in notebooks, and 30% in workstations15. For more information about our energy-efficient products, see our lists of ENERGY STAR® products.
Product-as-a-service: We have a growing number of product-as-a-service offerings, delivering better value to customers with reduced waste and cost. These offerings can reduce product environmental impacts, and support the transition toward a circular economy.
Durability and repairability: We build durable products that are easier than ever to repair and upgrade. The
HP Customer Self Repair Services Media Library provides instructions on how to repair our devices easily, and the
HP Parts Store lets customers replace and upgrade their products. In early 2018, the EliteBook 800 G5 Business Notebook series received a
10 out of 10 iFixit repairability score
End-of-service: When our products reach the end of their useful life, our repair, reuse, and recycling programs support responsible collection and processing to recover and re-use as much material as possible. Read more about our use of recycled content in our ink cartridges and toner cartridges.
Social impact: Through the sourcing, design, and delivery of our products and services, HP aims to benefit people while minimizing our environmental impact. Working in innovative partnerships, we are growing our supply of recycled materials and improving livelihoods through closed-loop recycling processes – in communities from closed-loop recycling process from Haiti to Los Angeles, California. We also engage with workers in our supply chain to ensure they have a safe workplace and healthy lifestyles.
Product repair, reuse, and recycling
To alleviate the global strain on natural resources we are committed to reducing the resources required to make and use our products. Beyond design, this includes offering robust repair, reuse, and recycling programs, including HP Planet Partners. We’re an industry leader in closed loop recycling, including in the manufacture of HP ink and toner cartridges as well as products such as HP ENVY photo printers.
Where possible, we use materials we recapture to create new HP products through our closed loop programs. In 2016, we launched an ambitious program in Haiti to help tackle the growing challenge of ocean-bound plastics. In partnership with the First Mile Coalition and our supplier partners, we have now built a fully functioning ocean-bound plastics supply chain. We purchase recycled plastic made with raw materials collected at the landfill, opening a new market community, generating a steady revenue stream for local collectors, safer working conditions, and local educational opportunities. Over 25 million plastic bottles have been upcycled into HP supplies and hardware products instead of entering the Caribbean Sea, 100 children are enrolled in school, and we have created more than 795 income opportunities for adults in the country.
In 2017, HP expanded its closed-loop production to printers, which are collected in multiple ways available through our Planet Partners program. The end-of-service printers are sent to our recycling partners, for example, Homeboy Industries, where its employees manually disassemble the printers, pulling out the plastics that can be recycled and reused. Learn more.
Goal |
Progress through 2018 |
|---|---|
| Recycle 1.2 million tonnes of hardware and supplies by 2025, since the beginning of 2016. | Reached 395,200 tonnes recycled |
In 2018, HP started an initiative in Brazil to enable recycling cooperatives to deal properly with electronic waste, as the country is the largest waste producer in Latin America. The informal sector is responsible for collecting 90% of everything that is recycled, with more the one million people working as recyclable material pickers. Members work in cooperatives which incent collection and increase workers’ income, as waste is transformed into raw materials for new HP products at our recycling center.
Our remanufacturing programs help to extend hardware lifespan and reduce environmental impacts from disposal. In 2018, 4.34 million units of hardware were repaired, and 1.25 million units remarketed or reused. We recycled 117,100 tonnes of hardware that could not be economically repaired or reused.
HP provides free and convenient ways to recycle used HP and Samsung16 ink and toner cartridges at more than 16,500 sites worldwide. In 2018, we recycled 15,300 tonnes of toner cartridges and 1,400 tonnes of ink cartridges. Find all our repair, reuse and recycling programs here.
We work with a global network of vendors to provide product reuse and recycling services to customers around the world. To promote transparency and drive social and environmental standards in the electronics industry supply chain, we publish a detailed list of our global recycling vendor sites, an industry first in 2017.
Product responsibility
We are committed to the safety, security, and privacy of our customers when they use HP products.
Product safety: HP products are designed to operate safely. All HP branded electrical products undergo evaluations and testing to ensure that they meet our safety standards and the external standard IEC 62368-1. Regardless of where they are sold, all HP branded products conform to international electrical safety and electromagnetic compatibility standards. We work to identify opportunities for improvement in this area, and we share extensive product information online to support our customers’ informed purchasing decisions: see Safety Data Sheets for HP formulated products and Declarations of Conformity referencing European Union requirements for hardware.
Product security: Cybersecurity is an increasing concern of our customers worldwide. We continually enhance HP products, solutions, and services to offer industry-leading resiliency capabilities that anticipate an ever-evolving attack and threat landscape. We follow security and privacy by design principles for all our products, from design through customer use, refurbishment, and recycling. We build protection, detection, and recovery into the device, not just the software, providing customers with separate, auditable mechanisms for managing security risks. To protect against the malware of the future, PCs and printers must have hardware-level security that integrates seamlessly with the customers’ broader IT network security infrastructure. This is the foundation of our strategy.
1All HP brand paper and paper-based product packaging will be derived from certified and recycled sources by 2020, with a preference for virgin fiber from certified sources of the Forest Stewardship Council (FSC). Packaging is the box that comes with the product and all paper (including packaging and materials) inside the box.
2HP product use GHG emissions intensity describes the performance of our portfolio, taking into account changes to product mix and business growth. This metric measures per unit GHG emissions during product lifetime use. These values are then weighted by contribution of personal systems and printing products to overall revenue. These emissions represent more than 99% of HP product units shipped each year, including notebooks, tablets, desktops, mobile computing devices, workstations, displays, and digital signage; and HP inkjet, LaserJet, DesignJet, Indigo, Scitex, and Jet Fusion 3D printers, and scanners.
3The average energy consumption of HP products was estimated annually between 2010 and 2018 using high-volume product lines representative of the overall shipped product volume. The high-volume personal systems product lines include notebook and desktop computers, tablets, all-in-ones, workstations, thin clients, and displays.
4Energy consumption .835 kWh/week based on Keypoint Intelligence/Buyer’s Laboratory test report “HP PageWide Managed Color Flow MFP E77650z vs. Competitive Laser Models,” January 2019.
5Carbon dioxide equivalent (CO2e) savings based on the average lifetime use of printing 100,000 pages, and excluding paper. Peer-reviewed life cycle assessment models commissioned by HP and conducted by thinkstep for inkjet (August 2016) and LaserJet (May 2016) and updated in 2018 comparing to comparable models of HP Color Laserjets. Specific results run by HP internal LCA experts.
6Independent cleanroom testing based on the ISO 14644-14:2016 standard, to determine whether our HP A3 PageWide printer contributes to particle contamination in environments with rigorous cleanliness standards.
7Compared with non-subscription purchase of the same HP ink cartridges. Based on a 2017 life cycle assessment (LCA) performed by Four Elements Consulting and commissioned by HP. Analysis includes the CO2 equivalent associated with customer trips to purchase ink cartridges at a retail store versus delivering directly to a customer’s house, and it includes recycling empty ink cartridges versus throwing them away. Data and assumptions drawn from six years of customer data in the United States. Reductions in materials consumption, carbon footprint, energy use, and water usage are average values.
8Based on comparable competitive binder jetting and selective laser melting (SLM) metals 3D printing solutions available as of July 31, 2018. Productivity claim based on: 1) up to 50 times more productive, on average, based on print speed for serial production up to 100,000 parts, and 2) solution acquisition cost.
9Low cost based on comparable competitive binder jetting and selective laser melting (SLM) metals 3D printing solutions available as of July 31, 2018. Expected printer price for 2020 launch for lead customers.
10HP Jet Fusion 3D printing solutions using HP 3D High Reusability PA 12 and HP 3D High Reusability PA 11 provide 80% postproduction surplus material reusability, producing functional parts batch after batch. For testing, material is aged in real printing conditions and tracked by generations (worst case for reusability). Parts are then made from each generation and tested for mechanical properties and accuracy.
11A 2017 ISO14040/44-compliant life cycle assessment study.
12This number does not include commercial and industrial graphics printing solutions, packaging for those solutions, scanners, personal systems accessories sold separately, or documentation for any products.
13See Joint JEDEC/ECA Standard: Definition of “Low-Halogen” for Electronic Products.
14Excluding DC cable, AC power cord, and connectors.
15The average energy consumption of HP products was estimated annually between 2010 and 2018 using high-volume product lines representative of the overall shipped product volume. The high-volume personal systems product lines include notebook and desktop computers, tablets, all-in-ones, workstations, thin clients, and displays.
16In 2017, HP Inc. acquired Samsung Electronics Co., Ltd.’s printer business printer business.
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