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We are committed to helping our customers recycle responsibly. Our product recycling goal is to recycle 1.2 million tonnes of hardware and supplies by 2025 since the beginning of 2016, and we’ve recycled 271,400 tonnes through 2017. More than 80% of our ink cartridges and 100% of HP LaserJet toner cartridges are now manufactured with “closed loop” recycled plastic,1 and we have used over half a million pounds of ocean-bound plastic to make Original HP ink cartridges. Our remanufacturing programs give IT hardware, such as printers, personal systems and monitors, a new lease of life, reducing environmental impacts from disposal. We only recycle products that cannot be reused.
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Planet
Photo courtesy of Bob Vaughan
Products and solutions
Our vision is to create technology that makes life better
for everyone, everywhere.
With each new generation of products, we are improving performance, using fewer resources, and increasing recyclability. From tablets to laptops to workstations, our personal systems provide power, security, durability, and efficiency. As the global leader in desktop and enterprise printing, we continue to redefine the marketplace. Our commercial and industrial graphics printing solutions are driving the analog-to-digital revolution, and our HP Multi Jet Fusion 3D printing technology is changing how whole industries design, make, and distribute products.
Our goals and progress
Goal |
Progress through 2017 |
|---|---|
| Achieve zero deforestation associated with HP brand paper and paper-based product packaging by 2020. | Achieved for HP brand paper in 2016. Maintained that performance in 2017, and developed a packaging supplier performance plan to drive progress in that area. |
| Reduce the GHG emissions intensity of HP’s product portfolio by 25% by 2020, compared to 2010. 2 | Achieved a 33% decrease. |
| Recycle 1.2 million tonnes of hardware and supplies by 2025, since the beginning of 2016. | Recycled 271,400 tonnes |
Our portfolio
From ultra-light notebooks to digital presses and 3D printers, HP’s product portfolio combines innovation, performance, craftsmanship — and sustainability.
Personal systems
We have continued to shift our HP personal systems toward more materials-efficient and energy-efficient products, including the launch of a new set of 2017 HP EliteDisplays that use approximately 85%1 PCR plastic. Since 2010, the energy consumption of HP personal systems products dropped by 43%, on average,2 and between 2011 and 2017, we reduced the annual energy consumption of HP EliteBooks by 52%.
Printing
Across our powerful printing portfolio, continuous innovation ensures that each new generation of printers uses materials efficiently and is more energy efficient than the last. We are rapidly increasing recycled plastic resin use in our printer fleet, using more than 1,100 tonnes of recycled plastic in 2017, more than triple the amount in 2016. We also completed or updated 60 printer life cycle assessments to inform sustainable design decisions.
3D printing
We believe that HP’s 3D printing technology can not only drive a Fourth Industrial revolution, but also a sustainability revolution. Our 3D technology prints up to 10 times faster than current competitors and produces fully functional parts with greater accuracy and resiliency, while reducing cost, energy consumption, and waste. The HP Jet Fusion 3D Processing Station enables industry-leading surplus material reusability of 80%.
See our Sustainable IT Purchasing Guide for how to create a more sustainable IT environment.
Sustainable design
HP product materials, manufacturing, transport, and use account for 97% of our carbon footprint. Sustainable design is key to reducing these impacts, and we consider environmental performance throughout the design phase.
Life cycle assessment: We are an industry leader in the use of life cycle assessment (LCA) and product carbon footprinting (PCF). We identify the processes, components, and materials with the largest environmental impacts, and target areas for improvement.
Product certifications and disclosures: Product certifications drive sustainability performance by providing comprehensive information that enables customers to make sustainable choices. We share extensive safety and environmental information. In 2017, we launched a long-term program to achieve full materials disclosure from our suppliers, with provisions included to protect suppliers’ confidential business information. See Eco-labels, Eco declarations, and HP Product Material Content.
Materials innovation: Materials management is a central focus for us. We strive to use fewer materials and more recycled content; reduce materials of concern, including phthalates, brominated flame retardants, and polyvinyl chloride; and repair, reuse, and recycle used products. For examples, HP’s EliteOne All-in-One PCs and EliteDisplay monitors launched in 2017 all contain more than 33% PCR plastic, and we've used over half a million pounds of ocean-bound plastic to make Original HP ink cartridges.
For more information, see our Materials & Chemical Management Policy, Materials strategy, Green Chemistry Timeline, and the HP General Specification for the Environment.
Energy efficiency: We work to reduce the energy needed to manufacture and use each new generation of HP products, through innovations including smaller desktop PCs, advanced printer technologies, and digital web presses. For more information about our energy-efficient products, see our lists of ENERGY STAR® products.
Product-as-a-service: We have a growing number of product-as-a-service offerings, delivering better value to customers with reduced waste and cost. These offerings can reduce product environmental impacts, and support the transition toward a circular economy.
Durability and repairability: We build durable products that are easier than ever to repair and upgrade.
The
HP Customer Self Repair Services Media Library provides instructions on how to repair our devices easily,
and the
HP Parts Store lets customers replace and upgrade their products. In 2016, the HP Elite x2 1012 G1 was the
first tablet to
score 10/10
End-of-service: When our products reach the end of their useful life, our repair, reuse, and recycling programs support responsible collection and processing to recover and re-use as much material as possible. Read more about our use of recycled content in our ink cartridges and toner cartridges.
Social impact: Through the sourcing, design, and delivery of our products and services, HP aims to benefit people while minimizing our environmental impact. Through innovative partnerships, we are growing our supply of recycled materials and improving livelihoods for people in communities from closed loop recycling process from Haiti to Los Angeles, California. We engage with workers in our supply chain to ensure they have a safe workplace and healthy lifestyles.
Product repair, reuse, and recycling
To alleviate the global strain on natural resources we are committed to reducing the resources required to make and use our products. Beyond design, this includes offering robust repair, reuse, and recycling programs, including HP Planet Partners. We’re an industry leader in closed loop recycling, including in the manufacture of HP ink and toner cartridges as well as products such as HP Envy photo printers.
Where possible, we use materials we recapture to create new HP products through our closed loop programs. In 2016, we joined a Clinton Global Initiative Commitment to Action to improve conditions at the Truitier landfill in Haiti. An estimated 200 children and their families who collect recyclable materials there are exposed daily to hazardous and unsafe working conditions. This joint, three-year initiative with Thread International, the First Mile Coalition, Timberland, Team Tassy, and ACOP (Association des Collecteurs des Objects en Plastique), provides educational opportunities, physical exams, and health and safety training for the children, and job training for the adults. We purchase recycled plastic made with raw materials collected at the landfill for ink cartridge recycling program, opening a new market community and generating sustainable local jobs. Over 12 million plastic bottles have been upcycled into Original HP ink cartridges instead of entering the Caribbean Sea and we have created more than 600 income opportunities for adults in the country.
In 2017, HP expanded its closed-loop production to printers, which are collected in multiple ways available through our Planet Partners program. The end-of-service printers are sent to our recycling partners, for example, Homeboy Industries, where its employees manually disassemble the printers, pulling out the plastics that can be recycled and reused. Learn more.
Goal |
Progress in 2017 |
|---|---|
| Recycle 1.2 million tonnes of hardware and supplies by 2025, since the beginning of 2016. | Recycled 271,400 tonnes |
In 2018, HP started an initiative in Brazil to enable recycling cooperatives to deal properly with electronic waste, as the country is the largest waste producer in Latin America. The informal sector is responsible for collecting 90% of everything that is recycled, with more the one million people working as recyclable material pickers. Members work in cooperatives which incent collection and increase workers’ income, as waste is transformed into raw materials for new HP products at our recycling center.
Our remanufacturing programs help to extend hardware lifespan and reduce environmental impacts from disposal. In 2017, 4.60 million pieces of hardware were repaired, and 1.27 million remarketed or reused. We recycled 135,200 tonnes of hardware that could not be economically repaired or reused.
HP provides free and convenient ways to recycle used HP and Samsung 5 ink and toner cartridges at more than 16,500 sites worldwide. In 2017, we recycled 14,800 tonnes of toner cartridges and 1,500 tonnes of ink cartridges. We also offer responsible processing for batteries, large format media/supplies, 3D printing supplies, and packaging.
We work with a global network of vendors to provide product reuse and recycling services to customers around the world. During 2017, to promote transparency and drive social and environmental standards in the electronics industry supply chain, we published a detailed list of our global recycling vendor sites, an industry first.
Product responsibility
We are committed to the safety, security, and privacy of our customers when they use HP products.
Product safety: All HP products undergo evaluations and testing to ensure that they meet all HP safety standards. We share extensive product safety information online to support informed customer purchasing decisions.
Product security: As cyberattacks become increasingly prevalent and sophisticated, security breaches are a growing concern for our customers. In response, we follow security and privacy by design principles from design through customer use, refurbishment, and recycling, and all HP products undergo evaluations and testing.
Environmental Product Design
for Computing Solutions
HP designs products to minimize their impact on the environment by reducing or eliminating hazardous materials, using fewer resources, reducing energy consumption and designing for recyclability.
Energy efficiency
In 2016, 84% of US personal systems shipments were ENERGY STAR
All HP EliteDesks perform at least 10% better, and HP EliteBooks perform at least 30% better than ENERGY STAR performance requirements.
HP Slice is up to 50% more energy efficient than even the EliteDesk 800 G2 Small Form Factor Business PC.
Power-saving modes on notebooks are configurable and pre-set at the factory to conserve power and battery life. To further increase energy savings, users can reduce the factory default time delay settings from the factory default settings as described in the user manual. Users can also manually send notebook PCs into a power saving mode at any time by pressing the appropriate key described in the user manual.
Standby mode:
- Saves significant power
- Turns off the display and other components
- Maintains current session in RAM
- Restarts quickly
- Restores network connections
- Power mode status light is blinking
- Customers instructed not to disable standby mode
- Default setting on AC power = standby within 20 minutes of inactivity
- Default setting on battery power = standby within 5 minutes of inactivity
Hibernate mode:
- Saves maximum power
- Saves current session to disk, then shuts down
- Restores network connections
- Power mode status light is off
- Default setting on AC power = hibernate within 3 hours of inactivity
- Default setting on battery power = hibernate within 2 hours of inactivity
Eco labels
All notebook PCs and the vast majority of other computing products are certified to EPEAT, with more than 50% in 2016 certified to Gold in 2015 (based in US registration).
A majority of Elite-, Pro-, and performance displays, as well as Elite- and Pro- All-in-ones, notebooks, and desktops, are certified to TCO.
HP certifies products to eco-labels in China (CECP and SEPA), Taiwan (Taiwan Green Mark), Japan (Japan PC Green Label), and Korea (KOECO).
Materials innovation
All computing products ship PVC-free, except for power cords and data cables. Wireless accessories and PVC-free power cords are also available.
All Elite computing products contain no halogenated flame retardants.
Ozone depleting substances are not used during product manufacturing.
RoHS phthalates (DEHP, BBP, DiBP, and DBP) have been eliminated from all products, as of 2015.
All EliteDisplays and the Z1 G3 Workstation include more than 20% post-consumer recycled plastic.
Product longevity
All Elite- and Pro- commercial desktops, notebooks, and mobility products are tested to standard MIL-810g, including the drop test, to increase product durability.
All commercial computing products have spare parts which are available for 5 years, and Care Packs coverage is for 3 years.
All workstations use a tool-less design, which allows users to take apart products for repair and parts upgrades easily.
End-of-life options
Large mechanical plastic parts consist of one material, or are made of easily separable materials.
Products use common fasteners.
Plastic parts weighing more than 25 grams are marked according to ISO 11469 for easier sorting.
Products are designed for easy disassembly during recycling. Use of glues, adhesives and welds from product construction has been avoided where feasible.
Products include snap-in features.
Environmental Product Design
for Printing and Imaging Systems
HP designs products to minimize environmental impact by reducing or eliminating hazardous materials, using fewer resources, reducing energy consumption and designing for recyclability.
Energy efficiency
In 2016, 95% of printers shipments were ENERGY STAR
Since 2010, energy consumption of the HP LaserJet portfolio decreased by 56% on average. As of 2015, Additionally, HP’s consumer InkJet portfolio used 82% less energy than the portfolio in 2005.
Sleep mode automatically puts the printer into a lower power state after a set period of time of non-use. The printer returns to its normal power state when another print or scan job is sent to the printer.
Auto off after sleep puts the printer into a deeper power save mode. The printer wakes from auto off in response to any activity.
Ecolabels
Most LaserJet printers and some InkJet printers are Blue Angel qualified.
In 2015, 67% of US printer shipments were EPEAT certified.
In 2015, HP certified 98% of printer shipments to China to the China SEPA Ecolabel.
HP also certifies products to eco-labels in China (CECP), Taiwan (Taiwan Green Mark), and Korea (KOECO).
A design objective for LaserJet printer systems operating under expected high-use conditions is to ensure volatile organic compounds, ozone, benzene, styrene, dust, and ultra-fine particle emissions are well within generally-accepted indoor air quality guidelines and significantly below occupational exposure limits.
Materials Innovation
Plastics in the case parts contain no halogenated flame retardants. HP has begun transitioning to low halogen printed circuit boards for certain LaserJet printers in 2015.
HP does not use Polyvinyl Chloride (PVC), except for in cables. However, HP can provide low-halogen power cords for printers in many countries worldwide, depending on the product.
HP LaserJet and InkJet printers do not contain ozone depleting substances, Cadmium or Mercury.
More than 80% of HP’s ink cartridges now contain 45–70% recycled content and 100% of HP toner cartridges contain 10–33% recycled content.
Product longevity
Spare and service parts are available after end of product life for 3 or more years.
End of life options
Plastic parts heavier than 100 g consist of one material or of easily separable materials.
Plastic parts heavier than 25g have material codes according to ISO 11469 for easier sorting.
Products are designed for easy disassembly during recycling. Use of glues, adhesives and welds from product construction have been avoided where feasible.
Environmental Product Design
for Printing Supplies
HP designs printer supplies to reduce their impact on the environment by reducing or eliminating hazardous materials, using fewer resources, and designing for recyclability.
Original HP LaserJet toner cartridges
Manufacturing processes for supplies and packaging do not use ozone depleting substances.
Use of hazardous materials in HP LaserJet supplies is minimized to the extent practicable. Through supplier agreements, HP ensures that hazardous materials are not present above applicable regulatory threshold limit values.
External packaging is manufactured using elemental chlorine-free processes.
Use of recycled content in Original HP LaserJet toner cartridges.
Recently the installation guide inserts for monochrome cartridges were replaced with installation instructions printed on the external cartridge packaging. This action will save approximately 350 tons of paper per year.
External packaging uses up to 30% post consumer recycled content.
HP has replaced polystyrene cartridge end-caps with pulp-molded 100% post consumer recycled content end-caps.
Parts greater than 25 grams in weight are marked with internationally recognized ISO symbols for ease of material identification.
The average number of parts in monochrome HP LaserJet print cartridges has been reduced by more than half and the average number of plastic resins by more than two-thirds. These improvements simplify the recycling process and enhance recyclability.
Original HP monochrome LaserJet cartridges may be a better overall choice for the environment when compared with remanufactured cartridges.
Remanufactured cartridges may seem to have a lower environmental impact because they are produced with reused materials. But, for an accurate analysis of a cartridge's environmental impact, it's important to consider all phases of the cartridge's life. A Life Cycle Assessment Study by Four Elements Consulting LLC, commissioned by HP, found that remanufactured cartridges can be harder on the environment than you would think. Across all areas studied, remanufactured toner cartridges had an equal or higher environmental impact compared with Original HP toner cartridges.2
The consistent reliability and superior print quality of Original HP toner cartridges deliver great results which means fewer reprints and less paper waste compared with remanufactured cartridges.2
Life Cycle Assessment Study (full report) – North America, Europe, Latin America.
HP Summary Flyer – North America, Latin America.
HP commissioned InfoTrends to gather information on the cartridge collection, reuse, and recycling practices of remanufacturers and brokers. The 2014 Supplies Recycling Study found that even if you return an empty cartridge to a remanufacturer, there’s no guarantee it will be kept out of a landfill. In fact, 35% of ink and 23% of toner cartridges collected by remanufacturers were unusable for remanufacturing. Of those, 30% of ink and 50% of toner cartridges go to landfill because many remanufactures don’t have a recycling process.3
Supplies study -- Asia, Europe, Latin America, North America.
Toner Environmental Fact Sheets (TES) summarise a wide variety of facts regarding safety and environmental features of original HP toner cartridges. TES documents display the compliance of HP printing supplies with HP standards, requirements of mandatory regulations, and voluntary certification. Toner Environmental Fact Sheets are provided for current HP printing systems or according to market requirements. Please find the available versions here.
Inkjet printer supplies
Multipack inkjet cartridge packages are made of #5 plastic, Durafold, easy to open, made of 30% recycled materials and recyclable. Since July 2004, this innovation has resulted in 10,000 fewer tonnes of materials used in our inkjet packages.
Manufacturing processes for supplies and packaging do not use ozone-depleting substances.
Use of hazardous materials in HP Inkjet supplies is minimized to the extent practical. Through supplier agreements, HP ensures that hazardous materials are not present above applicable regulatory threshold limit values.
Use of recycled content in Original HP ink cartridges.
All paperboard used for inkjet supplies in North America is made with 100% recycled content, minimum 50% post-consumer waste.
Modifications to the printer shipping box has allowed for the reduction of packaging for supplies shipped with the printer, resulting in a annual reduction of 1,000 tons of paperboard use.
Parts greater than 25 grams in weight are marked with internationally recognized ISO symbols for ease of material identification.
Packaging is designed to be fully recyclable in areas where cardboard, newspaper and plastics collection and recycling programs are available.
Ink Environmental Fact Sheets (IES) summarise a wide variety of facts regarding safety and environmental features of original HP ink cartridges. IES documents display the compliance of HP printing supplies with HP standards, requirements of mandatory regulations, and voluntary certification. Ink Environmental Fact Sheets are provided for current HP printing systems or according to market requirements. Please find the available versions here.
Print media
HP paper is manufactured using ECF (elemental chlorine free) processes and in accordance with HP environmentally preferred paper policy and with all applicable local laws and regulations.
No ozone-depleting substances are used in manufacturing HP print media.
All HP paper and print media and their packaging comply with chemical registration and pre-manufacture notification requirements in countries where the products are sold.
All HP paper and their packaging do not contain heavy metals.
HP print media is manufactured in full compliance with HP General Specification for the Environment (GSE) that limits the use of hazardous materials.
In June 2016, we announced a commitment to achieve zero deforestation by 2020. All HP brand paper and paper-based product packaging 8 will be derived from certified and recycled sources by 2020, with a preference for virgin fiber from certified sources of the Forest Stewardship Council (FSC). We are well on our way toward achieving this goal. In 2015, we achieved the public forestry goal of 50 percent FSC-certified fiber in HP brand paper products. Moving forward, HP will work with World Wildlife Fund’s (WWF) Global Forest & Trade Network-North America (GFTN-NA) to reduce fiber sourcing risks for products and packaging, source more environmentally responsible paper and packaging products, and engage suppliers as partners in this journey.
In May 2008, HP adopted an Environmentally Preferable Paper Policy. The policy stipulates efficient use of raw materials, sustainable forestry practices, and waste minimization among other requirements. In 2009, we joined World Wildlife Fund’s Global Forest & Trade Network (GFTN), as part of our commitment to source fiber responsibly for HP branded paper products globally.
HP joined the FSC in 2011 and was among the first major consumer photo paper providers to offer FSC-certified photo paper in Europe and North America. In 2013, our HP Everyday Paper portfolio became 100% FSC-certified in North America—joining our 100% FSC-certified portfolio in Latin America—and we increased FSC-certified HP Everyday Papers produced in Europe by 32%.
In 2014, we achieved our goal for 50% of HP-branded paper worldwide by tonnage to be FSC-certified and/or contain at least 30% postconsumer waste—a year earlier than planned. We increased FSC-certified products from 9% in 2011 to more than 50% at the end of 2014. In 2014, most of our HP-branded wide format papers were FSC-certified worldwide.
In accordance with HP's Design for the Environment guidelines, HP print media is developed with the entire life cycle of the product in mind. Emphasis is put not only on manufacturing and service stages but also on what happens with the product when it reaches the end of its useful life.
- All uncoated office paper, greeting cards, and glossy paper are recyclable with mixed office paper in the areas where such facilities or services exist.
- HP everyday photo paper is recyclable in mixed paper stream through most municipal curbside recycling programs.
- Several HP commercial print media have been developed to be easily recyclable. They are eligible for a free-of-charge return to HP via Planet Partners. To view the list of eligible products and to participate in Planet Partners, go to: http://www.hp.com/recycle.
1. As defined by TCO Edge plastic part definition.
2. The average energy consumption of HP products was estimated annually between 2010 and 2017 using high-volume product lines representative of the overall shipped product volume. The high-volume personal systems product lines include notebook and desktop computers, tablets, AIOs, workstations, thin clients, and displays.
3. Based on internal testing and simulation, HP Jet Fusion 3D average printing time is up to 10 times faster than average printing time of comparable fused deposition modeling (FDM) and selective laser sintering (SLS) printer solutions from $100,000 USD to $300,000 USD on market as of April, 2016. Testing variables: Part quantity: 1.4 full build chamber of parts from HP Jet Fusion 3D at 20% of packing density on fast print mode vs same number of parts on above-mentioned competitive devices; Part size: 30 grams; Layer thickness: 0.08 mm/0.0031 inches.
4. HP Jet Fusion 3D printing solutions using HP 3D High Reusability PA 12 and HP 3D High Reusability PA 11 provide 80% postproduction surplus material reusability, producing functional parts batch after batch. For testing, material is aged in real printing conditions and tracked by generations (worst case for recyclability). Parts are then made from each generation and tested for mechanical properties and accuracy.
5. In 2017, HP Inc. acquired Samsung Electronics Co., Ltd.’s printer business printer business.
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