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We are committed to helping our customers recycle responsibly. Our product recycling goal is to recycle 1.2 million tonnes of hardware and supplies by 2025 since the beginning of 2016, and we’ve recycled 395,200 tonnes through 2018. More than 80% of our ink cartridges and 100% of HP LaserJet toner cartridges are now manufactured with recycled content,1 and we have used over half a million pounds of ocean-bound plastic to make Original HP ink cartridges. Our product repair, reuse, and recycling programs help to ensure that products and materials are re-purposed, to keep materials at their highest value state for the longest possible time. These efforts are part of our wider ambitions to transform the business toward an ever more materials-efficient circular model.
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People
Committed to integrity
Integrity, fairness and accountability are fundamental to an inclusive society and a thriving business.
At HP, how we do things is as important as what we do. We work every day to earn the trust of our stakeholders and uphold our reputation for integrity and ethical leadership. As a result, our employees are proud to work at HP, and customers, partners, and suppliers want to do business with us. Beyond our operations, we use our scale and influence to support ethical conduct across our value chain and the broader IT industry.
Guided by the Integrity at HP (formerly HP’s Standards of Business Conduct), program, we apply strong ethics and anti-corruption principles within our operations, across our value chain, and in the communities where we live, work, and do business.
We combine strong internal governance with clear communication so that everyone at HP understands our principles and can put them into practice. Through robust policies, protocols, and controls, we secure the privacy of our customers and employees. We promote equality and human rights for all people across our value chain, guided by internal policies as well as external standards such as the United Nations Universal Declaration of Human Rights. To increase our impact across the industry and beyond, we advocate for public policies that drive progress and sustainable impact.
Our commitment to integrity, fairness, and accountability helps ensure that HP remains a trusted partner to all our customers and stakeholders. Find out more in our Sustainable Impact Report.
Ethics and anti-corruption
We expect everyone at HP to meet the highest ethical standards and to treat others with integrity, respect, and fairness. A complete commitment to our values underpins our efforts, reinforced by in-depth training and communication, and upheld through targeted policies and strong governance.
HP is committed to complying with all applicable laws and regulations everywhere we operate. We require ethical conduct by our suppliers and partners, and use our scale and influence to drive progress across the broader IT industry.
Our Integrity at HP program is complemented by extensive training and strong governance. In every region, we commit to complying with all applicable laws and use our influence to develop ethical practices within our supply chain and more broadly within our industry. Every year, more than 99% of our employees take ethics training. We also continued to enhance training and awareness for local teams, including seven site visits during the year to higher risk countries. More than 3,100 employees (nearly 92% of the relevant employee base) also received training specifically on the requirements of doing business with the U.S. government.
Our Anti-Corruption Policy, compliance program, audits and risk-sensing systems help us stay constantly vigilant and protect our business.
We make it easy for our employees and third parties to ask questions or report ethics concerns, and take all alleged violations seriously - responding quickly, and taking disciplinary or remedial actions when appropriate.
Report an ethics concern here.
Privacy and cybersecurity
HP recognizes the fundamental importance of privacy, security, and data protection to our employees, customers, and partners worldwide. This commitment is a critical pillar of brand trust and increasingly a source of competitive advantage in an era of accelerated innovation, global data proliferation, and fast changing regulatory frameworks. We build privacy and data protection into the design and development of our products, services, and operations. We strive to provide protections across all of our operations that exceed legal minimums, and to deploy consistent, rigorous policies and procedures, to give people confidence when sharing information with us and using our products. See our Privacy website for additional information.
Our rigorous policies, standards, and approach aim to keep personal data safe and respect people’s privacy. Privacy training is part of our mandatory Integrity at HP annual refresher course, completed by 99.69% of HP employees in 2018. We continually strengthen privacy protections to meet the requirements of changing regulations and evolving circumstances. This includes implementing enhanced internal policies and procedures to address our obligations as a data controller and processor and to ensure data subject rights are respected.
Our market-leading technologies, products, and solutions include the industry’s most secure PCs, and our standards and policies regularly exceed legal minimums.
The secure movement of data is essential to our business, and as legislation continues to evolve, our privacy and government relations teams work with governments worldwide to develop robust and globally interoperable privacy regulations. See Government relations for more detail. When developing and updating our privacy program, we consider global and domestic principles and frameworks, including EU General Data Protection Regulation
In our industry, hostile attempts to acquire personal and financial information are constant. Our Cybersecurity Organization provides the guidance, governance, processes, resources and vendor relationships necessary to identify unwanted access, security threats, and cyberattacks, and shield our customer and employee information. Our information security standards and incident response processes and playbooks support security rigor and apply to a range of evolving industry threats. Our internal Cybersecurity Policy Suite provides a framework for the organization, governance, and implementation of information security across the company.
Government relations
HP advocates for public policies that enable our business to grow and our customers to access our latest innovative technologies.
Find out more about our policy priorities and political engagement.
Report ethics concerns
We encourage anyone with a concern to speak up and report things that don't seem right.
We provide multiple channels, making it easy to ask questions or report a concern. Use any of the options listed on this page when you have questions or concerns about a potential violation of law, company policy, or Integrity at HP.
Reports are kept confidential and can even be submitted anonymously. We take each and every report seriously; we review every concern raised, respond promptly and investigate alleged violations as appropriate.
For assistance or to report a concern:
Online formPhone: Call the Ethics Helpline from anywhere in the world 24 hours a day. Translators are available and callers can remain anonymous, except where anonymous reporting is prohibited by local law.
From the U.S.: 1-800-461-9330
Outside the U.S., find your direct in-country phone line here
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** Please note that the links above will redirect you to HP’s online reporting tool managed by a third party, Convercent.
Mail:
HP Inc.
Ethics and Compliance Office
1501 Page Mill Road
Palo Alto, CA 94304-1112
United States
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