News Advisory: March 20, 2014

HP Delivers Turnkey IT Solutions for Business

HP SMB Solutions combine offerings from AT&T, Google with HP hardware and services to maximize efficiency, reduce IT expenditure

PALO ALTO, Calif. — HP today announced new offerings that empower small and medium-sized businesses (SMBs) to save time and money while embracing technology as a competitive advantage and a key lever for business agility.

  • HP SMB Solutions—based on a previously announced collaboration with Google—are precurated bundles of hardware, software, services and solutions from HP and other technology providers.
  • HP Financial Services (HPFS) Partner Connection enables SMBs to purchase these bundled offerings, as well stand-alone hardware products as a monthly subscription billing.

“HP is helping channel partners and business customers realize the vast benefits of bundling hardware, services, solutions, as well as offering them as a service,” said Enrique Lores, senior vice president and general manager, Business Personal Systems, HP. “The end results for our customers are worry-free, turnkey IT—and more time to ensure success for their core business.”

HP SMB Solutions: Leading-edge technology, bundled by HP

HP SMB Solutions, available exclusively through HP authorized channel partners, give SMBs access to the latest HP solutions, as well as innovative offerings from leading technology providers like AT&T and Google.

HP SMB Solutions are ordered through a comprehensive communications portal that helps SMBs understand how the latest technology trends can impact and improve their business. The portal makes it easy for SMBs to identify business solutions that address their key needs, while at the same time allowing them to save money, receive better support and manage their devices for improved return on assets.

HP also is announcing the launch of HP Business Helpdesk to support SMBs operating in non-managed IT environments. This new service provides 24/7 technical support for a wide variety of PC and software applications running on Microsoft, Apple and Android operating systems, as well as connectivity support to common peripherals such as tablets, smartphones and printers.

HPFS Partner Connection

HPFS provides SMBs with the flexibility to pay for the use of solution bundles or hardware through a monthly subscription payment model. It provides options that allow SMBs to easily return or upgrade the equipment at the end of the contract period, ensuring that infrastructure is always up to date with the latest hardware and software. The HPFS Partner Connection is a web-based tool that provides quick approvals, customer quotes and auto document generation.  


  • HP SMB Solutions are now available in North America and Canada by Synnex resellers via its web portal. Availability will expand to additional distributors globally throughout the year.
  • HP Business Helpdesk will be available in the United States in June, and will extend to select countries throughout the year.
  • The subscription capabilities on the HPFS Partner Connection tool will be available to HP channel partners in the United States and Canada in June, and in select countries throughout the year. (1)

(1) HP Financial Services Partner Connection is currently available in nine countries: United States, Canada, Mexico, Peru, United Kingdom, France, Germany, Spain and Australia.

This news advisory contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the need to address the many challenges facing HP’s businesses; the competitive pressures faced by HP’s businesses; risks associated with executing HP’s strategy and plans for future operations; the impact of macroeconomic and geopolitical trends and events; the need to manage third-party suppliers and the distribution of HP’s products and services effectively; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; risks associated with HP’s international operations; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its suppliers, customers, clients and partners; the hiring and retention of key employees; integration and other risks associated with business combination and investment transactions; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2013, and that are otherwise described or updated from time to time in HP’s Securities and Exchange Commission reports. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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