Press Release: December 12, 2006

HP Unveils Comprehensive Software Portfolio that Aligns Business and IT to Drive Business Outcomes

VIENNA, Austria, Dec. 12, 2006

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HP today announced a significantly broadened software portfolio that leverages the power of HP’s management software with recently acquired Mercury assets to help customers align business and IT, manage IT services and automate end-to-end change.

At HP Software Universe, the company’s annual software customer event, HP detailed its approach to transforming the way chief information officers (CIOs) can optimize the business outcomes of IT investments.

Built around three “lifecycles” – change and configuration, IT service, and performance and availability – the company’s expanded portfolio helps customers integrate key IT functions across strategy, applications and operations. Using the lifecycle approach, customers can deliver better business outcomes by making the right spending decisions, delivering applications and services on time with the right quality and performance, and meeting business service-level agreements.

To enable IT organizations to easily implement this approach, HP launched nine software centers, which are suites of integrated software, services and best practices, as well as additional new and enhanced software offerings.

HP leads the industry in business technology optimization, a category of software and services that addresses the key challenges chief information officers face every day – cutting IT costs, speeding delivery of new services and aligning IT for business value – all to enable profitable growth. HP’s software portfolio integrates Mercury’s leading application management and delivery and IT governance capabilities with HP’s extensive management solutions to help CIOs drive business technology optimization.

“Building bridges between IT strategy, applications and operations is essential for every CIO who wants to run IT as a business and evolve from the function of IT to the business of IT,” said Thomas E. Hogan, senior vice president, Software, HP. “Through a lifecycle approach, HP Software is a strategic partner to CIOs to help them collapse silos in IT – leaving no broken links in the value chain. For every IT organization, delivering quality, reliability and visibility across all functions of IT is essential. We partner with our customers to address their toughest challenge – transforming IT to deliver tangible business outcomes. Running IT like a business is the real goal for the CIO of the future.”

Collapsing silos, building bridges

HP’s lifecycles take the guesswork out of creating an integrated infrastructure. When the silos of IT strategy, applications and operations are collapsed, CIOs can directly link functional initiatives to broader strategic initiatives – both within and beyond IT. HP’s lifecycle approach helps customers do this by controlling costs while keeping services up and running and providing better information to speed decisions, drive growth and reduce financial, compliance and business risk – all to deliver better business outcomes.

The three lifecycles are:

  • Change and Configuration Lifecycle – Optimize business agility, ensure regulatory compliance and mitigate risk to business services by automating the change and configuration process;
  • IT Service Lifecycle – Automate IT services from demand through delivery to operations, while optimizing use of capital, people and assets in line with business priorities; and
  • Performance and Availability Lifecycle – Optimize availability and performance metrics most critical to the business.

HP software centers support lifecycles with open, heterogeneous products, services

In support of the lifecycle approach, HP is delivering a new way to purchase and deploy integrated software products. HP’s software centers perform essential discrete functions such as quality management or performance validation. Each is composed of a common dashboard, integrated applications and single foundation and includes products that are open, standards-based, heterogeneous and modular. The centers include:

  • HP Project and Portfolio Management Center – provides a web-based solution that standardizes, manages and captures the execution of project and non-project work;
  • HP Service-Oriented Architecture (SOA) Center – designed to assist customer’s SOA transformation, this center addresses SOA governance, operational management, QA and security. HP SOA Center spans these four key areas necessary to enhance the efficiency, performance and operational integrity of SOA deployments.
  • HP Performance Center – validates and optimizes performance with an integrated set of applications for automating load-testing, performance tuning, application diagnostics and capacity planning;
  • HP Quality Center – performs quality assurance and software testing across IT and application environments and arms customers with the capabilities to manage the release process;
  • HP Business Availability Center – allows customers to manage the health of business services and applications, as well as optimize their availability, performance and effectiveness;
  • HP Operations Center – improves IT infrastructure efficiency and reliability and lowers total cost of ownership by delivering insight to service impact from operations to task prioritization and improving mean time to repair;
  • HP Network Management Center – increases service levels by managing performance, configuration and optimization of network infrastructure to maximize the business value from the network infrastructure, which is critical for network applications such as IP telephony and MPLS;
  • HP Service Management Center – automates critical IT processes for management, support and delivery of IT services that are aligned with business requirements for increased service-level quality; and
  • HP Change and Configuration Management Center – gives complete visibility and control into all IT operational changes and allows IT executives to reduce the costs and risks of change, while enabling compliance.

New product highlights

To enable customers to reach a higher level of IT service management, HP has introduced HP ServiceCenter Software 6.2, part of the IT Service Lifecycle. The new version includes an embedded service catalog to standardize the interface for IT goods and services to increase IT capability at efficient cost; embedded knowledge management to integrate organizational wisdom in incident management; and enhanced configuration management.

HP was also integrally involved in authoring the revised versions of the ITIL v3 core texts to be issued in early 2007.

HP also announced HP Configuration Management Software 5.0, part of the Change and Configuration Lifecycle. This offering automates the management of software to help ensure that each computing device has the right software configuration to support the business at all times. Version 5.0 is also now enhanced with HP PC Configuration Manager Software and HP Server Configuration Manager Software. Additionally, HP announced HP Change Control Management, the industry’s first automated, change management offering built to mitigate the business risk of change.

More information about this announcement is available in an online press kit at

About HP

HP is a technology solutions provider to consumers, businesses and institutions globally. The company’s offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended Oct. 31, 2006, HP revenue totaled $91.7 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the achievement of expected results and other risks that are described from time to time in HP’s Securities and Exchange Commission reports, including but not limited to the risks described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2006, and other reports filed after HP’s Annual Report on Form 10-K for the fiscal year ended Oct. 31, 2005. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at