Press Release: December 02, 2009

California Department of Motor Vehicles Chooses HP to Help Reduce Costs, Improve Its Citizen Communications with HP Exstream

Related Links

HP today announced the California Department of Motor Vehicles (DMV), the organization responsible for registering vehicles and licensing drivers in the state of California, has implemented the HP Exstream enterprise document automation solution to help reduce IT costs and improve the quality of its citizen communications.

Using HP Exstream software, the California DMV is able to quickly create direct-response constituent correspondence to accommodate almost 32 million registered vehicles and approximately 26 million licensed drivers and identification holders in the state – nearly 100 million documents each year.

The California DMV selected HP Exstream for the software’s open architecture, ability to easily fit into an existing IT environment, and ease of use for designing, deploying and maintaining driver documents of all types. HP Exstream software has enabled the agency to streamline development practices across its vehicle registration and drivers license IT departments.

The flexibility and design capabilities of HP Exstream allow the agency to pull information from multiple data sources and incorporate that data to improve timeliness and relevancy of its citizen communication. For example, the organization can now dynamically incorporate pertinent safety issues, environmental initiatives or new laws that affect drivers in the state of California into relevant correspondence.

California DMV also is adding value to its document delivery system with HP Output Server. With its advanced features and ability to easily integrate with HP Exstream, HP Output Server meets the California DMV’s print server requirements and enables the agency to have a centralized managed system for tracking and controlling documents being printed in more than 200 statewide field offices.

“Building on our commitment to uphold a high level of citizen service, HP Exstream gives us a single, comprehensive infrastructure for improving our document creation processes,” said Steven Westerman, deputy director, California Department of Motor Vehicles. “This solution makes it easier for our employees to meet the department’s goals to communicate more effectively to all citizens across California.”

HP Exstream provides businesses and agencies around the world a single software platform to design, create, deliver and manage customer and citizen communications, regardless of complexity, variability or delivery channel. Companies and agencies that use HP Exstream can reduce document development and production costs and get critical communications to customers and citizens faster, in their preferred languages, through preferred channels, and with clearer, more relevant content.

“HP Exstream offers a robust solution to help government agencies, like the California DMV, reduce IT costs with more effective and streamlined development of citizen communications,” said Stephen Matthews, director, Enterprise Software Sales, Imaging and Printing Group, HP. “We are working to help this progressive organization better communicate with the California public, which in turn helps provide bottom line results for the DMV – as well as taxpayers.”

Additional information regarding HP Exstream is available at

About HP

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at

This news advisory contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected operational and financial results; and other risks that are described in HP’s filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2008. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Editorial contacts:

Heather Saxon, HP:

Jack Newton, Porter Novelli for HP:

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at