Press Release: August 31, 2009

HP to Provide Real-time Customer Support for Users of New Mac OS X on HP Support Forums

PALO ALTO, Calif., Aug. 31, 2009

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HP today announced that company experts will provide real-time support through the HP Support Forums for customers who have recently upgraded to Mac OS X v10.6 Snow Leopard.

From 8 a.m. to 5 p.m. PT on Sept. 9, experts from the HP Mac-connect team will monitor the HP Mac Printing & Scanning Board on the HP Support Forums to help customers enjoy full functionality of their current Mac-compatible HP peripherals. Customers who post questions on the board will receive a timely response from HP experts.

Following the real-time support hours, the HP Mac-connect team will continue to provide tips, support and advice on the HP Mac Printing & Scanning Board.

Customers can access additional information and timing regarding HP driver support for a wide range of HP product lines at and

HP has worked closely with Apple throughout the Mac OS X v10.6 Snow Leopard development process, enabling customers to enjoy built-in print driver support for more than 1,300 worldwide HP peripherals out of the box – the most ever offered by HP for a new Mac OS. In addition to print driver support, HP is providing scan support for the latest HP Inkjet All-in-Ones built into the operating system.

More information regarding HP peripherals supporting Mac OS X v10.6 Snow Leopard is available at, and

About HP

HP, the world’s largest technology company, simplifies the technology experience for consumers and businesses with a portfolio that spans printing, personal computing, software, services and IT infrastructure. More information about HP (NYSE: HPQ) is available at

© 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein.

Editorial contacts:

Annamaria Pardini, HP:

Perrin Dent, Porter Novelli for HP:

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at