Press Release: March 03, 2009
Topics:

American Electric Power Selects HP Exstream Software to Streamline Communications and Billing Processes

PALO ALTO, Calif., March 3, 2009

HP today announced that American Electric Power (AEP), one of the largest electric utility companies in the United States, has selected its HP Exstream enterprise document automation software to streamline communications and billing processes for more than 4 million AEP customers in 10 states.

HP Exstream will provide a single platform for AEP to create, manage and deliver a variety of communications to its customers through multiple channels, from high-volume residential bills and welcome kits to customer-focused marketing and interactive correspondence. AEP will be implementing HP Exstream across the enterprise, eliminating several point solutions.

Using HP Exstream’s dynamic white space management and integrated marketing capabilities, AEP can incorporate targeted messages into customer communications, showcasing energy-saving tips and other information. For example, residential bills may include messages that help consumers better manage their energy use.

Once other systems are installed and operating, HP Exstream will enable AEP to retrieve account data to produce clear, personalized communications for customers in real time.

“HP is working to help AEP deliver more effective communications, more efficiently, for its customers,” said Scott Braynard, director, Enterprise Software Sales for Public Services, HP. “HP Exstream offers customers the ability to personalize communications all while reducing costs and improving document management workflow.”

HP Exstream is the leading enterprise software for businesses and agencies around the world to streamline document creation processes and produce more effective, relevant communications of all types for delivery through print/mail and online channels.

Additional information regarding HP Exstream is available at www.hpexstream.com

About HP

HP, the world’s largest technology company, simplifies the technology experience for consumers and businesses with a portfolio that spans printing, personal computing, software, services and IT infrastructure. More information about HP (NYSE: HPQ) is available at http://www.hp.com.


This news advisory contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected operational and financial results; and other risks that are described in HP’s filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2008. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.


Editorial contacts:

Heather Saxon, HP: heather.saxon@hp.com

Jennifer Chapman, Porter Novelli for HP: jennifer.chapman@porternovelli.com

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.