Press Release: December 10, 2007
Topics:

HP Expands Business Intelligence Services Customer Base by 50 Percent in 2007

PALO ALTO, Calif. -- HP today announced that it increased thenumber of its customers for business intelligence services by 50percent in its fiscal year 2007, while the number of businessintelligence “mega-deals” – projects totaling more than $1 millionin revenue – increased by 32 percent.

HP is quickly becoming aworldwide leader in delivering business intelligence solutions tocustomers who want faster and easier access to valuable businessinformation for improved decision making across theirorganizations.

Survey results from analystfirm Gartner Inc. show that business intelligence continues to earntop placement for technology spending priorities. A survey of 1,400chief information officers revealed that business intelligence hadthe largest increase in priority for two years in arow.(1)

“HP has the right vision,talent, experience and partners to help customers succeed withtheir business intelligence initiatives,” said Terrence Ryan,information management leader, HP Services. “In one year, we’vesignificantly grown our footprint in business intelligence servicesand we will continue to expand our capabilities to be the partnerof choice for businesses.”

Customers worldwidepartnering with HP Services for business intelligence

Examples of HP’s diversebusiness intelligence services engagements, many delivered withleading-edge partners such as Informatica, Microsoft, Oracle, SAPAG, SAS and others, include:

  • Claimetrics, a third-party claims administrator, engaged HP todevelop a business intelligence master plan to support itsanalytical needs and position the company for long-termgrowth.
  • Rush Health Associates, a U.S.-based, not-for-profit healthcaredelivery organization, relied on HP to create a businessintelligence master plan to develop an information infrastructurethat organizes clinical and operational data into information –improving operational efficiency and quality of care.
  • MAVIR, the Hungarian power grid operator, engaged HP for a datawarehouse-based information system project to deliver real-timemonitoring and forecasting of power and reserve requirements forgreater consumer cost savings.
  • Telecom Italia worked with HP to design and implement anenterprise data warehouse solution to enhance marketingintelligence capabilities collecting commercial provisioning,billing and traffic data. The biggest Italian telecommunicationsprovider now enjoys improved query and reporting performance, withthe right hardware in place for workload needs.
  • Industrial Bank of Korea, one of three policy banks in Koreawith a specialty in small and medium enterprise financing, workedwith HP to integrate customer information and marketing channels tostrengthen marketing execution capabilities. This resulted inincreased customer satisfaction, sales revenue and profitability aswell as optimized IT infrastructure.
  • Korea’s Kookmin Bank partnered with HP to quickly implement acustomer relationship management system to enhance marketingcapabilities and increase customer loyalty. The solution includedan enhanced IT infrastructure and strong collaboration amongbusiness and IT organizations.
  • Vero Insurance New Zealand Limited, the country’s secondlargest insurer, relied on HP to deliver a fully integrated datawarehouse for automated reporting and analysis. For a subsequentupgrade, Vero’s project was delivered ahead of schedule and underbudget – reducing extract, transform and load processing time by 60percent.
  • ASB Bank Limited, a New Zealand bank, worked with HP to quicklycomply with new BASEL II reporting requirements, involving theintegration of more than 60 extracts from five source systems.Prior to engaging HP, attempts at similar projects resulted inmissed deadlines and disappointed business sponsors. In contrast,HP exceeded expectations and is continuing additional phases ofdevelopment.

“HP had the right technicaland industry expertise to develop a detailed roadmap for our futureinformation needs. Simply stated, HP understands our business,”said Brent Estes, chief information officer, Rush HealthAssociates. “We leveraged HP’s experience with other healthcareproviders to deliver a BI strategy that will return business valuefrom start to finish.”

Expanding HP’sBusiness Information Optimization portfolio

The HP Business InformationOptimization portfolio includes business intelligence andinformation management solutions that help companies manageinformation efficiently throughout its lifecycle. This allows themto make better, faster decisions to improve business performance,support compliance and meet risk mitigation requirements.

This past year, HP expandedthe portfolio with:

  • Completion of the acquisition of Knightsbridge Solutions LLC,the largest independent business intelligence services consultancy,with 700 employees;
  • The HP Neoview data warehouse platform, which integrateshardware, software and services to offer customers a comprehensiveview of essential business information, enabling real-time decisionmaking and historical analysis;
  • Development of a business intelligence maturity model andcomplementary online BI Evolution Assessment to help organizationsplan their progress; and
  • The HP Integrated Archive Platform, which helps customersmitigate the business risk associated with rapidly evolvinge-discovery, corporate governance and regulatory requirements.

With the combinedexperience of 2,800 business intelligence practitioners and morethan 2,000 projects, HP BI services professionals possess a blendof technical, business and industry expertise across a variety ofmarket segments. They also hold significant solution experience inrisk and compliance, business performance management and businessintelligence for finance, marketing, sales, supply chain operationsand IT.

More information about HP’sbusiness intelligence services and solutions is available at www.hp.com/services/bi andwww.hp.com/go/birespectively. HP’s online BI Evolution Assessment can be taken atwww.hp.com/go/assessBInow.

In related news, HPannounced Arsenal Capital Partners has selected the HP Neoview datawarehousing platform with HP Services for operational businessintelligence. Read the news release here: www.hp.com/hpinfo/newsroom/press/2007/071210xa.html.


(1) GartnerInc., “Spending Preferences for Business Intelligence andInformation Infrastructure, 2007,” Dan Sommer, August 2007.


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This news releasecontains forward-looking statements that involve risks,uncertainties and assumptions. If such risks or uncertaintiesmaterialize or such assumptions prove incorrect, the results of HPand its consolidated subsidiaries could differ materially fromthose expressed or implied by such forward-looking statements andassumptions. All statements other than statements of historicalfact are statements that could be deemed forward-lookingstatements, including but not limited to statements of the plans,strategies and objectives of management for future operations; anystatements concerning expected development, performance or marketshare relating to products and services; anticipated operationaland financial results; any statements of expectation or belief; andany statements of assumptions underlying any of the foregoing.Risks, uncertainties and assumptions include the execution andperformance of contracts by HP and its customers, suppliers andpartners; the achievement of expected results; and other risks thatare described in HP’s Quarterly Report on Form 10-Q for the fiscalquarter ended July 31, 2007 and HP’s other filings with theSecurities and Exchange Commission, including but not limitedto HP’s Annual Report on Form 10-K for the fiscal year ended Oct.31, 2006. HP assumes no obligation and does not intend to updatethese forward-looking statements.

© 2007Hewlett-Packard Development Company, L.P. The information containedherein is subject to change without notice. The only warranties forHP products and services are set forth in the express warrantystatements accompanying such products and services. Nothing hereinshould be construed as constituting an additional warranty. HPshall not be liable for technical or editorial errors or omissionscontained herein.

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