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HP Bolsters Business Continuity and Availability Services with New Hire, Executive Study and Customer Wins

Former META analyst joins HP; Company lands deals with Avaya and Summit Information Systems
PALO ALTO, Calif., April 20, 2005

HP today announced a series of strategic moves to boost its business continuity and availability offering, including the hiring of former META Group lead analyst Mark Vanston, co-development of an executive study with Continuity Insights and key customer wins.

As senior advisor for Business Continuity and Enterprise Risk Strategies at HP, Vanston brings insight and strategic direction to help further evolve HP's business continuity and availability services. A recognized authority within the business continuity sector, Vanston is responsible for bringing together a set of customizable solutions consisting of people, processes and technologies that are designed to help customers solve business continuity, availability, compliance and operational risk challenges.

In addition, HP and Continuity Insights are conducting a survey that gives senior business and IT executives insight into their peers' business continuity best practices, current challenges and future threats.

Participants in the study will receive a complimentary copy of the research results. Designed for complete confidentiality, the study is being managed by Continuity Research, an independent research firm. Information about participating in the study is available at www.questionpro.com/akira/TakeSurvey?id=192029. Results from the study are expected to be released in May.

"Customers want to drive competitive advantage with an IT environment that dynamically adapts and evolves with ever-changing business needs and helps to mitigate risk – whether the cause is threat, disruption or change," said Belinda Wilson, executive director, Business Continuity and Availability Services, HP. "Our goal is to provide customers with the most up-to-date advice on planning, designing and deploying a business continuity and operational risk plan. Doing this helps our customers become Adaptive Enterprises in which business and IT are synchronized to capitalize on change."

Avaya and Summit Information Systems select HP to stay up and running

As a part of its ongoing best practices in business continuity for its customers and itself, Avaya has selected HP's Business Continuity and Availability Services. Two HP Recovery Centers will serve office recovery needs in the United States and another will do so in Asia. HP provides Avaya with work area seats available to relocate priority personnel in the event of service interruption or disaster. Avaya plans to have access to fully equipped workstations, including PCs, telephones and servers.

Avaya is a global leader in business communications software, systems, and services, headquartered in Basking Ridge, N.J. "We were looking for help in our efforts to deploy end-to-end solutions that ensure a stable and highly available infrastructure," said Clyde Berger, global director of Business Continuity, Avaya. "What we found was a trusted advisor in HP's Business Continuity and Availability Services team that enables us to help cost-effectively protect critical business processes from disruptions and focus on our top priority, our customers."

Summit Information Systems, a financial services software developer for credit unions, selected HP for business continuity planning and annual recovery training for the company's Florida-based data centers, which are vulnerable to hurricanes and other disasters.

"We go through disaster recovery training and prepare the staff each year for any crisis or natural disaster," said Steve Steinbach, disaster recovery coordinator, Summit Information Systems. "With the help of HP's Business Continuity and Availability Services, we are able to develop a comprehensive business continuity plan that we feel confident about."

HP and Land O'Lakes partner on business continuity

Since first announcing their work together in December 2003, HP has provided a business continuity solution to meet Land O'Lakes' needs for availability and compliance. This enables Land O'Lakes, one of America's premier farmer-owned cooperatives and a more than $7 billion company in annual sales doing business in 50 countries, to be consistent with its strategy to work with fewer IT vendors.

The solution includes business continuity consulting services that help Land O'Lakes' various business units define and develop comprehensive business continuity plans that would be put into action in the event of a disaster. The solution also includes backup facilities at two HP Recovery Centers, the first in Kennesaw, Ga., and another in St. Paul, Minn. HP teamed with Land O'Lakes to design and construct the center in St. Paul specifically to meet its needs.

More information on HP's Business Continuity and Availability Services, including its solutions based on services, technologies and partners with a single point of accountability, is available at www.hp.com/hps/continuity.

About HP

HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended Jan. 31, 2005, HP revenue totaled $81.8 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at www.hp.com.


This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If the risks or uncertainties materialize or the assumptions prove incorrect, the results of HP and its consolidated subsidiaries may differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements regarding the performance of the newly hired employee; any statements regarding the completion of the executive study; any statements regarding the expected performance of products or services to be provided under the agreements with the three customers; any statements of expectation or belief; and any statement of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include that the newly hired employee may not perform as currently contemplated; the executive study may not be completed or may not serve the purpose currently contemplated; the performance of products and services to be provided under agreements with the three customers; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to HP's Quarterly Report on Form 10-Q for the fiscal quarter ended Jan. 31, 2005, and other reports filed after HP's Annual Report on Form 10-K for the fiscal year ended Oct. 31, 2004. HP assumes no obligation and does not intend to update these forward-looking statements.


About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.