HP Delivers Self-healing and Virtual Server Software to Advance the Adaptive Enterprise

New and Enhanced HP Software Grows and Shrinks Server Resources, Troubleshoots Management Software on the Fly
SAN JOSE, CALIF., MAY 6, 2003

As part of its Adaptive Enterprise strategy launch, HP (NYSE:HPQ) today introduced new and enhanced management software that helps companies quickly and effectively respond to changing business priorities in heterogeneous IT environments. The new and enhanced software includes technology advances to virtualize server environments for automated real-time resource utilization based on business priorities and new self-healing solutions for HP OpenView that proactively resolve technical issues associated with enterprise management software.

The offerings – HP Virtual Server Environment solution, powered by an enhanced version of HP-UX Workload Manager, and HP Software Self-healing Services for HP OpenView – extend the real-time allocation and troubleshooting capabilities of HP's software portfolio. In addition, HP presented an updated functional preview of its management software product roadmap for the next 12 months.

"An important part of our strategy is to solve the complexity problem through smart technology and automation, rather than armies of people," said Nora Denzel, senior vice president, HP Software Global Business Unit. "HP OpenView already delivers substantial cost savings to thousands of enterprises, and our new innovations will extend IT resources to be more effectively managed, consolidated and aligned with business strategies and operations."

In an HP-sponsored white paper titled, "HP Turning IT Overhead into Business Value by Improving Infrastructure Management," IDC surveyed HP customers in order to quantify the benefits of IT services management based on the return on investment from deployed HP OpenView management software. Results indicated that by deploying HP OpenView, companies were able to reduce downtime by 79 percent and realize an average return on investment (ROI) of 1,296 percent. This translated to an average savings in lost revenue of $74,468 per 100 users over three years, and an average savings from increased user productivity of $93,712 per 100 users. *

Virtual Server Environment Optimizes Resources in Real Time

The HP Virtual Server Environment allows enterprises to achieve a greater return on their IT investments by optimizing server resource utilization on a real-time basis according to business priorities. The environment is built on the only UNIX® goal-based policy engine and delivers a virtual HP-UX server that is designed to automatically grow and shrink based on the service level objectives for each application it hosts.

At the heart of the Virtual Server Environment is an enhanced version of HP-UX Workload Manager, v. 2.1, a goal-based policy engine that improves real-time monitoring, allowing customers to easily understand and quickly implement resource allocation policies. To form the environment, HP Workload Manager is tightly integrated with other HP virtualization offerings such as partitioning, clustering and capacity on demand.

HP is the only vendor offering a goal-based policy engine in the UNIX market. HP-UX Workload Manager v. 2.1 orchestrates the real-time allocation of virtual server resources assigned to various applications, users and processes and serves as the intelligence inside the HP Virtual Server Environment. Resources are reallocated from underutilized applications or applications are re-routed to provide continuous availability and performance of mission-critical services such as enterprise resource planning, supply chain management or customer relationship management.

Workload Manager is designed to improve the Virtual Server Environment's clustering capabilities, offer easy implementation to optimize the resource utilization of BEA WebLogic applications, enhance billing and real-time monitoring capabilities and deliver resource allocation advice as an alternative to the existing automated mode.

"Smart enterprises want to prioritize and automatically adjust infrastructure resource workloads based on business objectives. This helps set user expectations for performance and clearly communicates the business value IT brings to the enterprise," said John Madden, senior analyst, Summit Strategies in Boston. "HP delivers these capabilities today and, in fact, has a strong lead in offering customers the most comprehensive set of technologies relative to hard partitioning, virtual partitioning and goal-based workload management."

Self-healing Solutions Troubleshoot Management Software in Real Time

As companies become increasingly dependent on their IT infrastructure to drive business operations and growth, every moment of downtime impacts the business. HP Software Self-healing Services for HP OpenView improve the customer experience by enabling self-healing, proactive infrastructure management.

The technology combines an embedded self-healing software "engine" with integrated support services to automatically detect faults, collect troubleshooting data and system information, quickly perform comprehensive analysis, and deliver recommended triggers for resolution. Recommendations are delivered to key IT interface personnel via a set of Web services and triggers are enabled for rapid problem resolution. As a result, HP performance of the software managing the infrastructure is optimized and enterprises are able to significantly reduce downtime and support costs.

HP Software Self-healing Services for HP OpenView can significantly reduce the cost and time that it takes to resolve break-fix technical issues associated with the software that keeps an enterprise's infrastructure up and running. First released for HP OpenView Operations and Network Node Manager, HP plans to roll out this capability across the company's entire suite of software solutions over time.

Continued Innovation on Road to an Adaptive Enterprise

Over the next 12 months, HP intends to roll out enhancements to manage the adaptive enterprise particularly in the areas of:

  • virtualization,
  • automatic provisioning,
  • business impact analysis,
  • business-level SLAs (service-level agreements),
  • dynamic deployment, configuration and maintenance of management functionality,
  • policy-based IT flexing, and
  • improved service lifecycle management.

HP also plans to introduce a multi-system policy engine that will adjust system resources in a heterogeneous environment.

More information on the HP's software solutions described above is available at www.hp.com/go/virtualization and www.openview.hp.com.

About HP

HP is a leading global provider of products, technologies, solutions and services to consumers and businesses. The company's offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing. HP completed its acquisition of Compaq Computer Corporation on May 3, 2002. More information about HP is available at http://www.hp.com.

(1) "Turning IT Overhead into Business Value by Improving Infrastructure Management," Paul Mason, IDC, Copyright 2002 IDC.


UNIX is a registered trademark of the Open Group.


This news release contains forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include the possibility that the market for the sale of certain products and services may not develop as expected; that development and performance of these products and services may not proceed as planned; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to HP's quarterly report on Form 10-Q for the quarter ended January 31, 2003, and subsequently filed reports. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, HP's results could differ materially from HP's expectations in these statements. HP assumes no obligation to update these forward-looking statements.


About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.