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HP Provides Global Hospitality and Travel Company with the Ticket for Storage Migration

IT Innovator Carlson Companies Reduces Costs, Improves Performance with HP's Storage, Services Offerings
PALO ALTO, Calif., Jan. 16, 2003

HP (NYSE:HPQ) today announced that Carlson Companies, a global hospitality, relationship marketing and travel provider and a recognized IT innovator, has successfully migrated to an HP StorageWorks storage area network (SAN) from its legacy systems with the assistance of HP Services. In a competitive bid process, Carlson selected HP as the provider of the most cost-effective and comprehensive solution that best fit Carlson's infrastructure needs.

An HP StorageWorks Disk Array xp512 will enable Carlson to dramatically improve application performance and better manage its data, giving the company additional competitive advantage in the travel and leisure marketplace. Privately held Carlson holds a top spot in its industry with subsidiaries such as Radisson Hotels and Resorts, T.G.I. Friday's and Carlson Wagonlit Travel.

"There was a driving need to reduce the cost of managing data while still maintaining the service level agreements for our end users," said Jim Heberling, project manager, Carlson Companies. "We knew moving to a SAN was the right decision, but we were very concerned about being able to make that transition without massive interruption to our users. HP Services made it all happen smoothly, on time and without disruptions."

The HP StorageWorks Solution

Carlson implemented an HP StorageWorks SAN to address several key challenges, including maintaining end-user uptime on applications during infrastructure transition, delivering high service levels to internal customers and enabling disaster recovery and back-up plans in the server and mainframe environment.

A major consideration for Carlson's move to a SAN was the transition of mainframe data. Since the mainframe was host to several of the company's mission-critical applications, performing the data migration offline wasn't feasible as there was no available window for downtime.

Carlson selected a 13-terabyte HP StorageWorks Disk Array xp512 as the foundation for its SAN. Carlson's mainframe is attached with ESCON Fibre Channel and the client/server systems are attached via switches with fibre connectors. Complementing the hardware, HP OpenView Storage Area Manager and related performance tools simplify operations.

Carlson used HP's Data Migration Service to streamline the new storage infrastructure in Carlson's client/server environment. HP storage services experts assisted in coordinating and documenting the implementation steps for installation and deployment of the xp512, allowing online migration of mainframe data without impacting end-user performance.

"Network storage from HP enables customers to centralize and simplify management, lowering costs and -- in many cases -- delivering dramatic performance improvements," said Howard Elias, senior vice president and general manager, HP Network Storage Solutions. "We are proud to work with forward-thinking organizations like Carlson that invest in and leverage their IT infrastructure for business advantage."

Based in Minneapolis, Carlson Companies, is a global leader in corporate solutions and consumer services in the relationship marketing, travel and hospitality industries. Carlson was ranked fifth by InformationWeek in its 2002 listing of the nation's 500 largest and most innovative users of information technology.

More information on the Carlson Companies storage implementation and HP network storage solutions is available at http://www.hp.com/go/storage.

About HP

HP is a leading global provider of products, technologies, solutions and services to consumers and businesses. The company's offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing. HP completed its merger transaction involving Compaq Computer Corporation on May 3, 2002. More information about HP is available at http://www.hp.com.


This news release contains forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include the possibility that the market for the sale of certain products and services may not develop as expected; that development and performance of these products and services may not proceed as planned; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to HP's quarterly report on Form 10-Q for the quarter ended July 31, 2002 and reports filed subsequent to HP's annual report on Form 10-K, as amended on January 30, 2002, for the fiscal year ended October 31, 2001. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, HP's results could differ materially from HP's expectations in these statements. HP assumes no obligation to update these forward-looking statements.


About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.