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HP Listed in Leader Quadrant in Research Report on Enterprise Event Management

PALO ALTO, CALIF., JUNE 12, 2003

HP (NYSE:HPQ) today announced that analyst group Gartner, Inc., listed HP in the leader quadrant in its recent enterprise event management Magic Quadrant research report.(1) Gartner evaluated HP's ability to execute on its vision related to a defined set of evaluation criteria from Gartner regarding current and future market requirements.

According to Gartner, leaders are currently performing well, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market.

"Achieving a leader quadrant position in Gartner's Magic Quadrant is a testament to HP's commitment to provide customers with industry-leading service management solutions," said Nora Denzel, senior vice president, HP Software Global Business Unit. "As Gartner indicated, customers evaluate enterprise event management products based on the breadth and depth of the solution offered. Gartner's findings are further confirmation that HP service management offerings provide customers with the tools to manage IT resources and services enabling them to effectively manage, consolidate and align with business strategies and operations."

According to Gartner, enterprise event management systems support the acceptance of events from elements in the IT infrastructure; consolidate, filter and correlate those events; notify the appropriate IT operations personnel of critical events; and automate corrective action where possible. Event management helps IT operations personnel contend with the deluge of events that come in from the IT infrastructure by narrowing the events to the likely cause of the problem and associating them with the potential business impact.

IT organizations invest in enterprise event management tools to improve productivity of the IT operations staff and reduce the time it takes to troubleshoot problems by consolidating events from various devices, applications and other management tools. Without proper event management, IT operations can be deluged with event storms, numerous false positives and a "sea of red" on the various monitors.

HP OpenView Operations

HP's service-driven management approach gives enterprise customers practical and defined methodologies to improve performance of a specific business-critical IT service. With HP OpenView Operations software, IT staff can organize and view disparate system and application components, measure and manage quality of service and articulate management performance effectiveness. By combining proven HP OpenView solutions with widely recognized expertise in implementing them, HP identifies, deploys, customizes and integrates the chosen tools using a strategic, best-practices approach.

HP OpenView Service Navigator, part of HP OpenView Operations, provides business service management functionality for entire application service environments. The graphical application service views capture the elements of a complex service environment, such as network elements, computer systems, databases and applications, and then displays interdependencies in an easy-to-understand graphical view.

More information on HP management software and solutions is available at http://www.openview.hp.com.

About HP

HP delivers vital technology for business and life. The company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small and medium business. For the last four quarters, HP revenue totaled $70.4 billion. More information about HP is available at http://www.hp.com.


(1) Gartner, Inc., "Magic Quadrant for Enterprise Event Management," Deb Curtis, May 29, 2003.


The Magic Quadrant is copyrighted May 2003 by Gartner, Inc. and is reused with permission, which permission should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner, Inc.'s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner does not advise enterprises to select only those firms in the "Leaders" quadrant. In some situations, firms in the Visionary, Challenger, or Niche Player quadrants may be the right matches for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner, Inc. expressly disclaims all warranties, express or implied, of fitness of this research for a particular purpose.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.