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HP Wins Computing Infrastructure Business with Syncrude

Upgraded IT System to Run Plant Maintenance and Process Control Applications

Hewlett-Packard (Canada) Ltd. today announced that it has been awarded a multi-million-dollar contract to supply and install the computing infrastructure that runs plant maintenance and other business applications at Syncrude, the world's largest producer of crude oil from oil sands and the largest single-source oil producer in Canada.

Fort McMurray, Alta.-based Syncrude determined that it needed to implement a high-end, fault-tolerant UNIX® platform to run its Oracle database and proprietary messaging software.

To address those needs, HP -- working in tandem with Edmonton-based reseller partner Acrodex -- was selected to provide Syncrude with two HP TruCluster systems, each with three HP AlphaServer ES40s running HP Tru64 UNIX within a storage area network (SAN). The remaining four servers are being deployed for backup and recovery support.

Sandra Hemphill, manager of Information Service at Syncrude, indicated that the HP clustering and SAN technologies will realize several benefits for the company:

"The clustering allows some degree of redundancy, should we ever lose a server. Beyond that, we expect to see better 'throughput' performance, manageability and reliability, as well as improved potential to grow our systems capabilities as our financial and production-related data volumes increase. The SAN will reduce our conventional network traffic and improve a lot of efficiencies in the background."

In all, HP is providing Syncrude with 10 HP AlphaServer ES40s, running HP Tru64 UNIX, two HP StorageWorks EMA12000s and 45 HP ProLiant L530 servers. The total storage capacity of these systems is 7.2 terabytes.

The modular HP AlphaServer ES40 system delivers dependable support for crucial, resource-intensive e-business and database applications. It also provides the high performance and dependability required for the most demanding enterprise environments and is the ideal choice for rigorous e-business computing applications that demand mainframe performance in a smaller footprint and lower cost.

The EMA12000 product set includes SAN Fabric implementation with Fibre Channel switches. Fabric provides the robust backbone needed to address geographically dispersed server operation with shared storage access across the enterprise. The EMA12000 assures economical capacity growth, increased levels of availability, lower cost of storage management and provides the base for layered business continuance features.

The HP ProLiant ML530 is a high-performance two-way server that delivers industry-leading expansion and availability features. Designed and engineered for intensive data centre and remote office environments, the server's processor, memory and I/O subsystems combine to provide superior price and performance for database engines or server consolidation efforts.

HP Services is working to migrate Syncrude's legacy applications and databases and is installing and maintaining the new equipment. Installation of the new equipment is under way and is expected to be completed by the end of this month.

About HP

HP is a leading global provider of products, technologies, solutions and services to consumers and businesses. The company's offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing. HP completed its merger transaction involving Compaq Computer Corp. on May 3, 2002. HP Canada has a workforce of approximately 6,900 at 58 locations across Canada. More information about HP is available at http://www.hp.ca.


UNIX is a registered trademark of the Open Group.


This news release contains forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include the possibility that the market for the sale of certain products and services may not develop as expected; that development of these products and services may not proceed as planned; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to HP's quarterly report on Form 10-Q for the quarter ended April 30, 2002 and reports filed subsequent to HP's annual report on Form 10-K, as amended on January 30, 2002, for the fiscal year ended October 31, 2001. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, HP's results could differ materially from HP's expectations in these statements. p assumes no obligation and does not intend to update these forward-looking statements.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.