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HP Introduces the HP Document Router, a Plug-n-play Appliance for the Mid-market

Electronic Document Delivery Solution Reduces Business-process Delays

Hewlett-Packard Company (NYSE: HWP) today announced the HP document router, furthering its commitment to deliver reliable and simple appliances that embrace the concept of printing e-services.

The HP document router combines hardware and software for outbound fax, e-mail distribution, local/remote print serving and intranet publishing into a single, multi-function, plug-n-play server appliance. The HP document router reduces business-process delays by reliably delivering documents to various destinations.

The HP document router also furthers HP's goals to help businesses improve the efficiency of their communications, enhance production through improved workflow processes and increase the return from their investment in technology.

"The HP document router is a perfect example of how HP is inventing at the intersection of appliances, always-on infrastructure and e-services," said Bill Bock, vice president and general manager, HP Services and Solutions. "By tapping Dazel's proven enterprise technology, the HP document router offers powerful, reliable information delivery to the mid-market, including a foundation for establishing a menu of e-services."

The HP document router was developed to better manage the flow of application-generated output to an expanding array of devices or destinations, such as printers, fax machines, e-mail and the Web. As a single network resource, the HP document router delivers electronic documents to these devices through any application's standard print command.

"Over the last decade, our experience in providing output management systems to enterprise customers revealed that the failure to deliver important information or business documents has a measured impact on business operations and customer service," said Dazel Chief Operating Officer and President Joe Corso. "This same problem exists in the mid-market. The HP document router solves this problem by allowing the user to monitor the success or failure of the delivery. The HP document router also resends in the event of a delivery failure."

Combined with a high degree of cross-platform compatibility, the HP document router easily supports a wide array of HP and other industry-leading printers, faxes, e-mail and Web server software. In addition, the HP document router also works with any desktop, Internet or enterprise application that can print across Windows®, UNIX®, AS/400, Macintosh and mainframe computing platforms.

"The ability to join a disparate assortment of applications and output devices creates indirect benefits that fall directly to the company's bottom line," said Bock.

Some of those indirect benefits arise from a reduction in help desk calls. For example, the HP document router alleviates the need to configure individual printers and fax software on each client by providing a single network resource to use with all output devices. Thus, the simplicity of the HP document router makes it easy to use and manage.

About HP

Hewlett-Packard Company -- a leading global provider of computing and imaging solutions and services -- is focused on making technology and its benefits accessible to individuals and businesses through simple appliances, useful e-services and an Internet infrastructure that's always on.

HP has 88,500 employees worldwide and had total revenue from continuing operations of $48.8 billion in its 2000 fiscal year. Information about HP and its products can be found on the World Wide Web at http://www.hp.com.


Windows is a U.S. registered trademark of Microsoft Corp.

UNIX is a registered trademark of the Open Group.


This news release contains forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements of historical fact are forward-looking statements. Risks, uncertainties and assumptions include the possibility that the market for the sale of certain products and services may not develop as expected; that development of these products and services may not proceed as planned; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to the annual report on Form 10-K for the year ended Oct. 31, 1999, and subsequently filed reports. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, HP's results could differ materially from HP's expectations in these statements. HP does not intend to update these forward-looking statements.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.