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HP Named Preferred Infrastructure Services Provider for Oracle CRM FastForward Flows

Joint Customers to Benefit from Portfolio of HP Services Optimized for Oracle Environments

Hewlett-Packard Company (NYSE:HWP) today announced that it has been named the preferred infrastructure services provider for Oracle CRM FastForward Flows -- giving customers the added assurance of accelerating deployment and minimizing risk of customer relationship management (CRM) applications of the Oracle E-Business Suite.

The announcement is the result of HP's successful ongoing service initiatives with Oracle and its CRM offerings, including a tailored version of HP's Rapid IT methodology for Oracle CRM FastForward Flows. Based on this customer-proven methodology, HP Rapid IT for Oracle CRM combines HP consulting services and IT infrastructure products that enable customers to deploy business flows for marketing, sales and services in 90 days or less.

Additionally, the close strategic relationship and resulting cumulative CRM experience of the two companies has made HP the natural choice for providing infrastructure services for Oracle CRM FastForward Flows. Oracle CRM software is developed, tuned and tested on HP servers and, internally, Oracle runs its corporate CRM system on HP servers and uses HP infrastructure to host customer CRM instances. In addition, HP has built and continues to operate the world's largest Oracle CRM implementation.

"When it comes to CRM, customers are looking for proven, complete solutions that deliver quick wins and lasting results," said Ray Arndt, general manager, HP Consulting, North America. "Our extensive experience working with Oracle means that together we can take the most challenging aspect of a CRM project and have a production environment up and running within three months with limited risk."

"HP is a valued Oracle partner and our preferred infrastructure services partner for accelerated CRM implementations," said Mark Barrenechea, senior vice president, Oracle E-Business Suite Market Development, Oracle Corp. "Their direct experience and understanding of our technology -- when coupled with their infrastructure products and complementary service offerings like the innovative HP Rapid IT methodology -- allow us to provide customers with superior solutions that enable fast CRM implementations in a short, fixed time frame and at a fixed cost."

HP continues to expand and offer a broad range of services for Oracle environments that enable performance optimization throughout the lifecycle of systems. For example, HP operates Oracle environments for 95 percent of its outsourcing customers. Additional HP Services offerings include support, training and education, and financing.

About HP

Hewlett-Packard Company -- a leading global provider of computing and imaging solutions and services -- is focused on making technology and its benefits accessible to all. HP had total revenue of $45.2 billion in its 2001 fiscal year. Information about HP and its products can be found on the World Wide Web at http://www.hp.com.


Oracle is a registered U.S. trademark of Oracle Corp., Redwood City, Calif.


This news release contains forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include the possibility that the market for the sale of certain products and services may not develop as expected; that development of these products and services may not proceed as planned; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to HP's annual report on Form 10-K, as amended on January 30, 2002, for the fiscal year ended October 31, 2001, and subsequently filed reports. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, HP's results could differ materially from HP's expectations in these statements. HP assumes no obligation and does not intend to update these forward-looking statements.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.