Press Release: February 16, 2011

Oklahoma Health Care Authority Signs $281 Million Medicaid Contract with HP

HP technology helps agency achieve compliance, improve service

PALO ALTO, Calif. -- HP Enterprise Services today announced the Oklahoma Health Care Authority (OHCA) has extended its long-time service agreement with the company.

The $281 million, seven-year contract, which contains a one-year renewal option, adds new information technology services to help prepare the state for healthcare reform and make services more accessible to SoonerCare (Oklahoma Medicaid) members.

As Oklahoma’s fiscal agent since 2002, HP will continue providing systems support and business process outsourcing services for its Medicaid Management Information System (MMIS). The agreement adds applications development services to enhance OHCA’s systems. Improvements include a web-based member portal allowing Oklahomans to apply for and track benefits online as well as an upgrade to OHCA’s provider portal. HP also will assist the state in its efforts to add new International Classification of Diseases – 10th Revision (ICD-10) medical coding features and adhere to the federal HIPAA 5010 requirements.

“Oklahoma, like most states, is preparing for healthcare reform by streamlining costs and getting ready for a significant influx of new members,” said Mike Fogarty, chief executive officer, Oklahoma Health Care Authority. “HP has been a trusted partner for a decade and has the expertise to keep us on the forefront of technology so we can provide the best, most cost-effective service to our SoonerCare providers and members.”

OHCA manages SoonerCare benefits for more than 750,000 Oklahoma residents through 29,000 providers while processing about 40 million claims per year. The state expects as many as 240,000 additional SoonerCare members after healthcare reform takes effect.

HP’s services include SoonerCare online enrollment, eligibility determination and claims processing as well as call center and internet helpdesk support for members and providers. HP also recruits and trains the state’s providers on navigating the MMIS process. In addition, HP provides member application processing, eligibility and call center support for the Insure Oklahoma program, Oklahoma’s premium assistance program.

Under the previous contract, HP worked with the agency to develop processes for online member enrollment with instant eligibility determination, online provider enrollment and streamlined prior authorization workflow. The new provider process reduced the approval time for new healthcare providers from several weeks to days. HP also developed the Newborn-1 website, another state vision, giving SoonerCare-qualified mothers of newborns easier access to healthcare and improving efficiency for providers.

“Medicaid is so vital for so many that it’s imperative for OHCA to strive for the most efficient system possible for members, providers and taxpayers,” said Susan Arthur, vice president, U.S. Healthcare Industry, HP Enterprise Services. “We apply the knowledge and experience from managing Medicaid programs across almost half of the United States to the applications development and other services we provide to OHCA – all with the objective of providing better service and compliance.”

HP is the nation’s largest provider of Medicaid and Medicare process management services, administering $95 billion in benefits a year. It also serves as the fiscal agent or principal IT provider for Medicaid in 21 states. HP’s global healthcare experience spans payer, provider, government and life science communities.

About HP

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP’s businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected operational and financial results; and other risks that are described in HP’s filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2010. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Media contacts

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at