WARRANTY
1 year limited hardware warranty (information at www.hp.com/support); 90 day phone support (from date of purchase); complimentary chat support within warranty period (at www.hp.com/go/contacthp)
Support
Get Support for this product
[1] High-definition (HD) content is required to view high definition images.
[2] Windows 10 MM14 battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See http://www.bapco.com for additional details.
[3] Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations.
[4] Internet service required and not included.
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See http://www.microsoft.com.
[5] Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com. Windows 10 in S Mode works exclusively with apps from the Microsoft Store within Windows. Certain default settings, features, and apps cannot be changed. Some accessories and apps compatible with Windows 10 may not work (including some antivirus, PDF Writers, driver utilities and accessibility apps) and performance may vary, even if you switch to Windows 10 Home configuration (fee may apply). You can’t switch back to Windows 10 in S Mode. Learn more at Windows.com/Windows10SFAQ.
[6] Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. AMD's numbering is not a measurement of clock speed.
[7] High-definition (HD) content is required to view HD images.
[8] Wireless access point and Internet service required. Availability of public wireless access points limited. The specifications for the 802.11ac WLAN are draft specifications and are not final. If the final specifications differ from the draft specifications, it may affect the ability of the laptop to communicate with other 802.11ac WLAN devices. Bluetooth® is a trademark owned by its proprietor and used by HP Inc. under license.
[9] Features may require software or other 3rd party applications to provide the described functionality.
[10] 25 GB of free online storage for one year from date of registration. For complete details and terms of use, including cancellation policies, visit the website at www.dropbox.com. Internet service required and not included.
[11] Actual speeds may vary. Don't copy copyright-protected materials.
[1] Lock sold separately.
[2] ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.
[3] EPEAT® Silver registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. Search keyword generator on HP’s 3rd party option store for solar generator accessories at www.hp.com/go/options .
[4] Shared video memory (UMA) uses part of the total system memory for video performance. System memory dedicated to video performance is not available for other use by other programs.
[5] Weight and system dimensions may fluctuate due to configuration and manufacturing variances.
[6] Internet service required and not included. Availability of public wireless access points limited.
[7] Call 1.800.474.6836 or www.support.hp.com for more information on Care Packs available after 90 days. After 90 days, an incident fee may apply.
[8] Windows 10 MM14 battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See http://www.bapco.com for additional details.
[9] Battery life tested by HP using continuous FHD video playback, 1080p (1920x1080) resolution, 150 nits brightness, system audio level at 17%, player audio level at 100%, played full-screen from local storage, headphone attached, wireless on but not connected. Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage.
[10] Features may require software or other 3rd party applications to provide the described functionality. Internet service required and not included.
[11] Actual speeds may vary.
[12] Wireless access point and Internet service required. Availability of public wireless access points limited. The specifications for the 802.11ac Wi-Fi are draft specifications and are not final. If the final specifications differ from the draft specifications, it may affect the ability of the PC to communicate with other 802.11ac Wi-Fi devices.
[13] Bluetooth® is a trademark owned by its proprietor and used by HP Inc. under license.
[14] High-definition (HD) content is required to view high definition images.
[15] For storage drives, TB = 1 trillion bytes. Actual formatted capacity is less. Up to 35GB of drive is reserved for system recovery software.
[17] 25GB of free online storage for six months from date of registration. For complete details and terms of use, including cancellation policies, visit the website at www.dropbox.com. Internet service required and not included.
[18] Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. AMD’s numbering is not a measurement of clock speed. AMD and Radeon are trademarks of Advanced Micro Devices, Inc.
[19] Max Boost clock frequency performance varies depending on hardware, software and overall system configuration.
[20] Internet access required and not included. Subscription required after 30 days trial period. McAfee, LiveSafe and the McAfee logo are trademarks or registered trademarks of McAfee, Inc. in the United States and other countries.
[21] Detects BIOS damage and recovers last settings.
[22] For more information visit hp.com/go/hpsupportassistant [Link will vary outside of the U.S.] HP Support Assistant is available for Android and Windows based PCs.
[23] Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See http://www.microsoft.com.
[24] DVD-Writer does not support DVD RAM. Don’t copy copyright protected materials.
[25] Games may be limited during trial period. Full version games may be purchased at any time. Internet access required and not included.
