HP Device as a Service for apple®

SMART, SIMPLIFIED COMPUTING SOLUTIONS FOR TODAY’S WORLD

HP has expanded Device as a Service (DaaS) to now offer Apple devices1 such as: iPhone, iPad, and Mac.

Interested in HP Device as a Service?

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WHY HP DEVICE AS A SERVICE FOR APPLE?

HP DaaS for Apple provides a one-stop solution that combines Apple hardware and HP lifecycle services to make your company more efficient, improve the employee experience, and free up IT resources.

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THE RIGHT DEVICES FOR THE JOB

Choose a device and accessory mix that’s as unique as your business, with a wide selection of Apple devices for a variety of uses.
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MANAGEMENT WITH INSIGHT

Optimize assets and resources so you can focus on other priorities when HP puts its expertise to work for you with actionable analytics and proactive management.2
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FLEXIBILITY FOR YOUR BUSINESS

Adjust your plan and flex your fleet3 from 5 to 15% to meet your changing workforce or workload, and add lifecycle services and refresh devices as needed.

IT SIMPLIFIED. RESOURCES MAXIMIZED

See how HP DaaS for Apple can offload the day-to-day management of your devices and enhance employee productivity.

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ANALYTICS AND PROACTIVE MANAGEMENT

Help improve end user productivity and IT efficiency with unified endpoint management for iOS and macOS devices performed by specialized HP Service Experts.

HP DaaS for Apple

End-to-end lifecycle services

Our full portfolio of service options covers every phase of the device lifecycle—from start to finish. Our expert consultants will help you choose services to optimize your technology investment.

design/discovery
Create your ideal tech environment with our assessment, design, and planning services.
configure
Save time and increase productivity by having your assets tagged and configured with custom settings.
deploy
Streamline the device staging process with packaging, warehousing, and onsite physical deployment.
MAINTAIN
Relieve your IT staff of maintenance and ensure premium service for users with same business day onsite support or exchange.

design/discovery

Create your ideal tech environment with our assessment, design, and planning services.

HP DAAS FOR APPLE PLAN

Reduce IT’s workload by letting HP take care of day-to-day management tasks, so you can focus on other priorities. This plan includes specialized HP Service Experts using leading unified endpoint management tools to monitor and proactively manage your fleet for you.

 
 
  • Devices
  • ● iOS or macOS devices and accessories (Additional Apple products upon request, ask your HP representative.)
  • Hardware Support4
  • ● Next business day onsite exchange for iOS devices, next business day repair or exchange on macOS devices
  • ● Accidental damage protection
  • ● Technical Support for IT Administrators via email and phone
  • Customer Success Management
  • ● Account Delivery Manager5 to ensure customer success and conduct regular check-ins
  • Analytics and Proactive Management
  • Unified endpoint management performed by HP Service Experts
  • ● Zero-touch deployment with Apple Device Enrollment Program (DEP)
  • ● Device and software inventory
  • ● Detect and alert on missing devices
  • ● Security configuration settings
  • ● Find, lock, or wipe missing devices6
  • ● Device encryption settings
  • ● Application deployment
  • ● Application whitelisting/blacklisting
  • ● Wi-Fi provisioning
  • Lifecycle Services
  • ● Customers can add on lifecycle services, such as design and planning, or asset tagging, with a single agreement
  • Financial Services
  • ● The HP Device as a Service for Apple plan includes options for 2 or 3 year terms
  • ● Fleet flexibility7 allows customers to flex down to match workloads in 5, 10, or 15% increments to match workforce needs

HP DAAS FOR APPLE PLAN

Reduce IT’s workload by letting HP take care of day-to-day management tasks, so you can focus on other priorities. This plan includes specialized HP Service Experts using leading unified endpoint management tools to monitor and proactively manage your fleet for you.

Devices
  • ● iOS or macOS devices and accessories (Additional Apple products upon request, ask your HP representative.)
Hardware Support⁴
  • ● Next business day onsite exchange for iOS devices, next business day repair or exchange on macOS devices
  • ● Accidental damage protection
  • ● Technical Support for IT Administrators via email and phone
Customer Success Management
  • ● Account Delivery Manager5 to ensure customer success and conduct regular check-ins
Analytics and Proactive Management

Unified endpoint management performed by HP Service Experts

  • ● Zero-touch deployment with Apple Device Enrollment Program (DEP)
  • ● Device and software inventory
  • ● Detect and alert on missing devices
  • ● Security configuration settings
  • ● Find, lock, or wipe missing devices6
  • ● Device encryption settings
  • ● Application deployment
  • ● Application whitelisting/blacklisting
  • ● Wi-Fi provisioning
Lifecycle Services
  • ● Customers can add on lifecycle services, such as design and planning, or asset tagging, with a single agreement
Financial Services
  • ● The HP Device as a Service for Apple plan includes options for 2 or 3 year terms
  • ● Fleet flexibility7 allows customers to flex down to match workloads in 5, 10, or 15% increments to match workforce needs

Additional Resources

FAQsSolution Brief

HP DEVICE AS A SERVICE

LEARN MORE
  • 1. Currently available in the U.S only, directly from HP.
  • 2. DaaS plans and capabilities such as support, device-health analytics and proactive management, may vary by OS platform and region.
  • 3. Fleet flexibility with flex down option currently available via HP DaaS Contractual Service directly from HP or an Approved Global System Integrator only.
  • 4. Portions of the Hardware and Technical Support services may be provided by Apple.
  • 5. Account Delivery Managers available via HP Direct agreement only. Plan components may vary by country or reseller. Please contact your local HP Representative or Authorized DaaS Partner for details.
  • 6. Remote find, lock, and wipe functionality requires the device to be powered on and have Internet access.
  • 7. The DaaS fleet flexibility allows customers to flex down at 5, 10, and 15% increments (currently available via HP Direct agreement only).

Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or right holder-authorized copying only. Don’t steal music.

Apple iPad®, iPhone®, iPod® and Mac® are registered trademarks of Apple Inc.

HP DaaS plans and/or included components may vary by region or by Authorized HP DaaS Service Partner. Please contact your local HP Representative or Authorized DaaS Partner for specific details in your location. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.