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HP Proactive
Endpoint Management

HP Proactive Endpoint Management provides trained service experts to help you with the arduous tasks of endpoint management, even if you use multiple hardware vendors and different operating systems. 

Cloud-based endpoint management

According to recent Forrester research,1 55% of IT leaders responsible for device management consider the adoption of predictive analytics a high priority to be able to assess device performance, health, and security. 64% outsource at least half of their device support.1

 

HP Proactive Endpoint Management2 is a modern service that helps reduce the cost and complexity of managing your multi-vendor, multi-OS devices. You can leverage service experts to drive improvements in device performance and your employees’ device and application experience.

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With HP, you’ve got a partner to lean on

Leverage Service Experts to measure, track and improve employee experiences. Optimize your device fleet and free up your IT staff with this modern endpoint management service; plus benefit from predictive insights and proactive notifications from the HP TechPulse analytics platform.3
1

An extension of your IT team

Let service professionals manage policy settings and OS and application updates, so you can focus on other IT priorities.
2

Reduce cost and complexity

Rely on service experts to monitor your endpoints, including asset tracking, device performance, and device utilization.
3

Evaluate security compliance

Address devices that are non-compliant with encryption, firewall, and antivirus policies. Remote lock and wipe lost devices.

What’s included with HP Proactive Endpoint Management

Get everything from HP Proactive Insights, plus services performed by service experts and unified endpoint management.4

Advisory service & troubleshooting

  • HP proactively provides insights and recommendations to optimize performance5
  • Service Experts can remotely troubleshoot Windows devices

Application deployment & management

  • Microsoft Windows, Apple DEP and Mobile Apps6
  • Application updates, including whitelisting and blacklisting

Bring your own device and license services

  • The user can designate whether device is organization or personally owned
  • Enable existing Microsoft InTune, Google Chrome Enterprise or ServiceNow licenses7

Device protection, incident and network management

  • Security and App Management policies can be enforced, and updates and patches managed remotely
  • Service Experts use incidents to diagnose, identify issues and provide recommendations
  • Device network configuration management and WiFi provisioning

Resources

Overview

Compare HP Proactive Insights and Proactive Endpoint Management in this 3-page overview.

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HP Proactive Insights

Learn about HP Proactive Insights for device monitoring, predictive analytics, and reporting.

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Forrester White Paper

Learn how analytics and security stacks are driving employee experience initiatives.

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Case Studies

See what our customers are saying about HP Services. 

CASE STUDY

Universidad Andres Bello, Chile 
Efficient Management of Student Devices

Improving IT service response time and end-user experiences with HP.

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CASE STUDY

Mashreq Bank
Workplace Transformation

Mashreq Ban uses proactive monitoring to deliver on its needs for digital transformation.

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VIDEO

SD Worx
Boosts efficiency

HP Services boost efficiency and cost-effectiveness to help SD Worx better serve its clients.

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Disclaimers

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

HP Services are governed by the applicable HP terms and conditions of service provided or indicated to the Customer at the time of purchase. The Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with an HP product.

  1. Source: A commissioned study conducted by Forrester Consulting on behalf of HP, September 2020. 
  2. HP Proactive Insights and Proactive Endpoint Management and/or included components may vary by region, by operating system, or by authorized HP service partner. Please contact your local HP representative or authorized partner for specific details in your location. HP services are governed by the applicable HP terms and conditions of service provided or indicated to the customer at time of purchase. Customers may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP limited warranty provided with your HP product.
  3. HP does not track or monitor details that identify which URLs a user visited. The reporting focuses on identifying threats and their source in HP TechPulse. HP TechPulse is GDPR and ISO 27001compliant. Availability of reports varies based on plan, device type, and operating systems. Please check HP TechPulse Reporting Guide for more details. 
  4. Device health monitoring not available on Windows 10 Mobile operating system devices; Health reports for IOs devices are limited to remaining disk space.
  5. Customers and partners will get business insights reporting as an additional feature after 250 or more devices have been enrolled onto their account. Frequency of business insights reporting may vary by customer/partner.
  6. Device health monitoring not available on Windows 10 Mobile operating system devices; Health reports for IOs devices are limited to remaining disk space.
  7. HP Unified Modern Endpoint management is provided by HP Service Experts in the HP Proactive Endpoint Management plan. HP Service Experts or HP authorized partners will deliver the service using VMware Workspace ONE, or for Chromebooks, the Google Chrome Enterprise Upgrade. Customers using Microsoft Intune may have HP Service Experts or HP authorized partners manage using licenses they already have. Please check availability of options in your country.