HP TechPulse

HP TechPulse1 is a cloud-based telemetry and analytics platform that aggregates critical data from devices and applications, putting deep insights at IT’s fingertips to predict and resolve device issues before they impact employees.

Predict and resolve device issues

Predictive analytics are a high priority for IT leaders who want to assess PC performance, health, and security. HP TechPulse1,2 gives you valuable insights from billions of datapoints to keep devices running optimally and securely in multi-vendor, multi-OS environments – all from a single dashboard.

How does the HP TechPulse platform work for you?

Centralize Endpoint Management from a cloud-based platform that aggregates billions of data points into actionable insights.

Predict and Prevent Issues – get visibility into device health, security, and applications, to proactively resolve issues before they impact end users.

Multi-OS, Multi-Vendor support from a single, easy to navigate dashboard for triaging devices that may need BIOS, driver, or OS updates.3

Integration with ITSM – Open  APIs allows device telemetry to be easily integrated into third party systems, like Service Now.4

Improve Employee Experience – easily measure, track and identify systems at risk for disk, battery, or full-system thermal failure, so you can take action.

The Right Technology – AI-driven insights enable IT to make decisions on delivering the right devices, software and services to employees.

Worldwide coverage – the comprehensive solution gives IT and authorized channel partners access to analyze and optimize computing environments across the globe. 

How to get started with HP TechPulse

HP TechPulse is available to customers by contract of certain managed services to enable the persistency of TechPulse on individual devices.

Contact your HP representative to learn more.

Services powered by HP TechPulse

Maximize the benefits of cloud-based telemetry with valuable services that give IT direct access to HP TechPulse analytics dashboards and service experts to help troubleshoot and resolve specific endpoint issues.

HP Smart Support

Faster device trouble-shooting

Using critical health data sent from your PC via a secure cloud-based connection, our Customer Support team can more quickly access your PC information, and provide recommendations for issue resolution.2

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HP Active Care

Managed device protection, support, and repair 

Improve uptime and performance across your HP devices with predictive analytics, insights, and auto-ticketing for repairs from HP Tech Pulse.2

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HP Proactive Insights

Help prevent device issues with actionable insights

Manage multi-vendor, multi-OS computing environments and prevent employee experience issues by using deep insights delivered through cloud-based analytics from HP Proactive Insights.2

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HP Proactive Endpoint Management

Get help from trained Service Experts 

Take Proactive Insights a step further and let HP Service Experts, with Unified Endpoint Management systems, oversee device management and provide recommendations for remediation.2

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HP Proactive Security

Stay ahead of threats

Better defend your endpoints from security attacks, using actionable insights from the analytics provided by the HP TechPulse platform.2

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HP Device as a Service

Streamline your device lifecycle

Reduce the cost and complexity of device lifecycle management with the right devices, repair services, and AI-driven analytics in a predictable payment.5

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Learn how analytics and deep insights can enable your modern management approach to IT

Forrester White Paper – The New Frontier of Endpoint Management6

Forrester White Paper – The New Frontier of Endpoint Management6

Learn how analytics and security stacks are driving employee experience initiatives.

Read

HP Services eBook

HP Services eBook

See how HP TechPulse helped measure IT success through several business cases.

Read

HP TechPulse Reporting Guide

HP TechPulse Reporting Guide

See all the Deployment, Hardware, Security, Software, and Incident reports available through the TechPulse dashboard.

Read

CASE STUDIES

See how our customers are managing their computing experiences and taking action to remediate issues with HP TechPulse

Disclaimers

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

  1. HP TechPulse is a telemetry and analytics platform that provides critical data around devices and applications. HP TechPulse follows stringent GDPR privacy regulations and is ISO 27001 certified for Information Security. Internet access with connection to Tech Pulse portal is required. For full system requirements, please visit http://www.hpdaas.com/requirements.
  2. HP Service offers such as HP Smart Support, HP Active Care, HP Proactive Insights, HP Proactive Endpoint Management and HP Proactive Security include telemetry from HP TechPulse. HP TechPulse is not available as a standalone offer.
  3. For full system requirements, please visit www.hpdaas.com/requirements. The HP Chromebox Enterprise G2, HP Chromebook Enterprise 14A G5, and HP Chromebook Enterprise x360 14E G1 are currently available as a service via HP DaaS.
  4. ServiceNow license required, sold separately, and requires installation of the ServiceNow application from the ServiceNow online store and a valid license for ServiceNow ITSM software.
  5. HP DaaS includes hardware, repair services, and analytics components and may include financing. HP DaaS requirements may vary by region or by Authorized HP DaaS Service Partner. Please contact your local HP Representative or Authorized DaaS Partner for specific details in your location.
  6. The new frontier of endpoint management: A commissioned study conducted by Forrester Consulting on behalf of HP, September 2020.