HP 5 year 4 hour Onsite 9x5 Hardware Support for PageWide Pro 577 Specifications

Support type
Onsite repair
Duration
5 years
Response time
4 hour response
Coverage window
Standard workdays - 9 hours
Place of service
Onsite
Service method
Onsite repair
Warranty coverage
In warranty
UNSPSC code
81111812
Service features, header
Remote problem diagnosis and support
Service features, header
Onsite hardware support – same business day[1]
Service features, header
Replacement parts and materials included
Service features, header
Escalation management