DesignJet Cash In & Trade Up Winter 2016 Terms and Conditions
A. HP DesignJet Cash In & Trade Up Winter 2016 Program Structure
The HP DesignJet Cash In & Trade Up Winter 2016 program is referred to in the following terms and conditions as the “Program”.
Participants
Resellers may submit claims on behalf of their customers.
The Reseller must pass the full cash back amount to the customer first. It must be clearly indicated on the invoice or lease that the credit has been given up front to the customer as part of the purchase or lease price.
The company claiming and entitled to receive the cash back award is referred to in these terms and conditions as the “Participant”.
Products
Any eligible products purchased under the Program are referred to in these terms and conditions as “HP Products”.
The Program is valid in respect of HP DesignJet Products purchased between January 25, 2016, and March 31, 2016, from HP or through HP U.S. Authorized Reseller. Valid only in the United States.
The Program is not valid if the HP Products are rented or leased to a third party.
Only new HP Products are eligible to take part in the Program. The promotion is not valid on refurbished printers, printers purchased /leased through Internet auctions, or from any other unauthorized reseller of HP products. The Reseller demo units DO qualify for an eligible new Printer.
Promoter
Program steps and timing
- Purchase - Purchase or lease a qualifying new HP DesignJet T2530 36-inch PostScript Multifunction Printer or HP DesignJet T7200 42-inch Production Printer and the HP DesignJet PostScript/PDF Upgrade Kit OR HP DesignJet Roll Upgrade Kit2 between January 25, 2016, and March 31, 2016. Rebate values are determined by the new printer purchased or leased. You can receive a higher trade in value if you provide the serial number and return the formatter board or motherboard of the eligible trade-in, large-format printer, or control panel of the eligible trade-in, large-format copier. See the chart for rebate and trade-in product details.
- Claim form – Complete and submit the online claim form by April 30, 2016. Any claims received after this date will be rejected. After you submit your online claim, Market Velocity (MVI) will send a confirmation email with the claim number and instructions on your next step of the claim process. Please print and save for your records. Reference this claim number for questions relating to this promotion. You must supply the serial number and make/model of the eligible trade-in product during this claiming step.
- Proof of Purchase – Fax in a copy of your confirmation email, your proof of purchase sales invoice(s) (or lease documents) and any HP Care Pack Services purchase to 1-770-217-4097 or email to hpcustomerservice@marketvelocity.com.NOTE: You must submit your proof of purchase by April 30, 2016. Last day to submit claim and proof of purchase is the same date which is April 30, 2016. The invoice must show both printer and Care Pack purchase on the same invoice. If the serial number(s) of your eligible new Printer(s) is not listed on your sales invoice(s), please write the serial number(s) of your eligible new Printer(s) on the sales(s) prior to submitting. Be sure to keep a copy of your entire claim for your records. You may also mail to:
Market Velocity, Inc. HP Cash In & Trade Up Winter 2016 promotion 1305 Mall of Georgia Blvd, Suite 190 Buford, GA 30519
Rebate values are determined by the new printer purchased or leased and the eligible trade-in, large-format product. You can receive a higher trade in value if you provide the serial number and return the formatter board, motherboard or control panel of the eligible trade-in, large-format product. If a DJS customer chooses to pursue the higher rebate, DJS resellers can arrange for the return of the printer's formatter board, motherboard or control panel and HP DesignJet CP ink system cartridges to their location to be recycled. All other HP branded ink cartridges need to be sent back to HP. Shipping materials can be ordered at: https://h30248.www3.hp.com/recycle/supplies/choose-return-materials-cs.asp?cc=us&la=en
Ink delivery components and HP DesignJet CP ink system cartridges should be recycled in accordance with standard conventions. All other HP branded ink cartridges need to be returned to HP. For details go to: http://h30248.www3.hp.com/recycle/supplies/ink_page.asp
This site outlines the claim submission process that must be followed in order to receive rebates advanced to end user customers as part of the HP DesignJet Cash In & Trade Up Winter 2016 promotion.
If a HP DesignJet Specialist Premium VAR (DJS) reseller submits a claim for the higher rebate, the DJS reseller will be required during the claiming process to acknowledge that they have received a customer's eligible trade-in product's formatter board, motherboard or control panel and have properly recycled them (except where Federal or State regulations do not allow). In addition, the DJS reseller acknowledges that they will make the end user aware of HP's Plant Partners recycling program and service including leaving with the customer materials to engage in capturing and recycling used ink cartridges and printheads.
When the above statement is acknowledged, a $100 recycling allowance will be added to the DJS reseller's claim, only when a the customer is purchasing or leasing qualifying new HP DesignJet T2530 36-inch PostScript Multifunction Printer or HP DesignJet T7200 42-inch Production Printer and the HP DesignJet PostScript/PDF Upgrade Kit OR HP DesignJet Roll Upgrade Kit.2 - Cash back1 - Please allow eight (8) weeks from the time your trade-in claim is complete for receipt of your cash-back check. Completion of your clam includes pick up of your Trade-in Product(s) (if you are trading one in), and receipt of your proof(s) of purchase/lease. For questions regarding the status of your submission, please contact the promotion help line at 1-866-525-4178 Monday–Friday between the hours of 8:00 a.m. and 8:00 p.m. Eastern Time. Once your claim is submitted, your purchase invoice received and validated, and your trade-in formatter board, motherboard or control panel shipped allow eight (8) weeks to get your cash back check. If you have not received payment after eight (8) weeks, please contact customer service by calling 1-866-525-4178.
You (the customer) agree to remove all data from your current product before shipping it. You are responsible for removing all data, including without limitation, any personally identifiable information or protected healthcare information, from your current product before shipping it. By sending your product, you agree to release your DJS reseller and HP from any claim as to the data stored in such product, or in any media or data storage device included with any product, and for the security, integrity, confidentiality, disclosure or use of any such data. The DJS reseller and HP will not be responsible for securing, protecting, keeping secret or otherwise managing any form of data or information that is stored on or otherwise contained in any product that you provide (including any computer hard drive, ROM, CD-ROM, disk or other storage media of any form).
Participants providing an incomplete claim form will be notified via email and offered the opportunity to provide the required items within seven (7) calendar days. If the Participant still fails to comply with the terms and conditions, the claim for cash back will be refused. HP will not be liable for any delay in responding outside of the seven (7) day timeframe.
HP endeavors to process valid payment claims in six (6) to eight (8) weeks from receiving the completed request from the Participant or as soon as practical thereafter.
Payment will be made via check.
For questions regarding the Program or the status of your claim, please email: hpcustomerservice@marketvelocity.com.
Trade-in pickup and delivery (if applicable)
- The Trade-in Product(s) must be located in the U.S.
- The shipping instructions are valid until May 31, 2016.
- The formatter board, motherboard or control panel of the eligible large-format product(s) must be shipped by May 31, 2016, for the appropriate cash-back allowance.
- Trade-in Product(s) must be able to be powered on. The Trade-in Product(s) must be complete and in good working condition. "Complete" means that the Trade-in Product(s) will include, at a minimum, all hardware, software and component parts and copies of all applicable license(s) needed for the Trade-in Product(s) to operate. "Powered on" means that, at a minimum, all parts of the Trade-in Product(s) will be capable of being turned on.
- You agree to remove all data from your current product before shipping it. You are responsible for removing all data, including without limitation, any personally identifiable information or protected healthcare information, from your current product before shipping it. By sending Market Velocity your product, you agree to release Market Velocity and HP from any claim as to the data stored in such product, or in any media or data storage device included with any product that you send to Market Velocity, and for the security, integrity, confidentiality, disclosure or use of any such data. Market Velocity and HP will not be responsible for securing, protecting, keeping secret or otherwise managing any form of data or information that is stored on or otherwise contained in any product that you send to Market Velocity (including any computer hard drive, ROM, CD-ROM, disk or other storage media of any form).
Participants providing an incomplete claim form will be notified via email and offered the opportunity to provide the required items within seven (7) calendar days. If the Participant still fails to comply with the terms and conditions, the claim for cash back will be refused. HP will not be liable for any delay in responding outside of the seven (7) day timeframe.
HP endeavors to process valid payment claims in six (6) to eight (8) weeks from receiving the completed request from the Participant or as soon as practical thereafter.
Payment will be made via check.
For questions regarding the Program or the status of your claim, please email: hpcustomerservice@marketvelocity.com.
B. Disclaimers
HP DesignJet Specialist Premium VAR (DJS) Reseller involvement:
HP U.S. Authorized Resellers may submit claims on behalf of their end-user customer by following the same claim process outlined above.HP will not compensate authorized resellers for discounts that exceed the promotion cash back allowance. HP Cash In & Trade Up Winter 2016 promotion is an end-user customer trade-in promotion and the entire cash-back allowance for the printer and care pack purchase must be passed on from the reseller to the end-user customer. Participation in the HP Cash In & Trade Up Winter 2016 promotion indicates that end-user customer agrees that its reseller, and not HP, is solely responsible for any negotiated sums exceeding HP's authorized trade-in values.
The Reseller must pass the full cash back amount to the customer first. It must be clearly indicated on the invoice or lease that the credit has been given up front to the customer as part of the purchase or lease price. MVI and HP will be auditing claims to ensure authenticity. Claims that do not show this may be rejected.
If Printer rebate is being passed on to end-user customer upfront by HP Reseller, end-user customer invoice or lease must show line item detailing Cash In & Trade Up rebate amount being deducted from printer price to arrive at net printer price.
If Care Pack rebate is being passed on to end-user customer upfront by HP Reseller, end-user customer invoice or lease must show line item detailing Cash In & Trade Up rebate amount being deducted from Care Pack price to arrive at net Care Pack price.
DJS partners are responsible for the proper disposal of the returned formatter board, motherboard or control panel of the eligible trade-in, large-format products, if they are returned.
- For removal of the formatter board or motherboard, you may get instructions for removal of the boards for HP products from Market Velocity, Inc.; for third-party products, please refer to the owners or service manual for that product. If using either of these alternative methods,use extreme caution, switch off the product and remove the power cable before proceeding with removal of the formatter board or motherboard.
- HP branded ink cartridges need to be returned to HP. Ink delivery components and HP DesignJet CP ink system cartridges should be recycled in accordance with standard conventions. All other HP branded ink cartridges need to be returned to HP. For details go to: http://h30248.www3.hp.com/recycle/supplies/ink_page.asp
This site outlines the claim submission process that must be followed in order to receive rebates advanced to end user customers as part of the HP DesignJet Cash In & Trade Up Winter 2016 promotion. HP DesignJet Specialist Premium VAR will also be eligible to receive an additional $100 recycling allowance when they validate that they have received a customer's formatter board, motherboard or control panel of the eligible trade-in, large-format product and have properly recycled them. By accepting this you acknowledge that you have received a customer's eligible trade-in product's formatter board, motherboard or control panel and have properly recycled them. In addition, you acknowledge that you will make the end user aware of HP's Plant Partners recycling program and service including leaving customer materials to engage in capturing and recycling used ink cartridges and printheads.
Leased product:
This promotion is valid only in the U.S. and available for new lease agreements entered into between an HP U.S. Authorized Reseller and you if the following conditions are met:
- The new lease agreement must be for at least a one-(1) year term and the newly leased unit must replace an older eligible product (HP or non-HP) that is being removed from service;
- The sales invoice submitted with the claim must list the leasing services of the item being sold (e.g. for lease of an HP DesignJet XXX applicable (date) through (date)) and a copy of the lease must be attached to the sales agreement;
- Both the new lease unit and the Trade-in Product(s) must be eligible product(s);
- The Reseller must pass the full cash back amount to the customer first. It must be clearly indicated on the sales invoice or lease that the credit has been given up front to the customer as part of the purchase or lease price.
Government or Education involvement
Government customers are legally identified Federal, State or Local government organizations within U.S. Cash back checks will be issued in the name of the government organization only. Education customers are higher education institutions and schools (K12), both public and private, within U.S. Cash back checks will be issued in the name of the educational institution only.
C. Terms and Conditions
- To take advantage of the Program, Participants must complete the online claim form (available at www.hp.com/go/cashinDJSPremium), and attach proof of purchase for the HP Product in the form of the seller’s invoice, via scan or email attachment. Proof of order will not be accepted. The seller’s invoice must clearly show the Participant’s name and address, part codes of the HP Products purchased the purchase price and the date of purchase. The Participant must claim by April 30, 2016, and must not send original invoices as these cannot be returned. HP must receive the claim form and supporting documents no later than midnight on April 30, 2016. NOTE: You must submit your proof of purchase by April 30, 2016. Last day to submit claim and proof of purchase is the same date which is April 30, 2016.
- Once the claim form and supporting documents have been received, your invoice will be reviewed and validated. If applicable, then shipping instructions will be emailed back to the participant.
- Participants providing an incomplete claim form will be notified via email and offered the opportunity to provide the required items within seven (7) calendar days. If the Participant still fails to comply with the terms and conditions, the claim for cash back will be refused. HP will not be liable for any delay in responding outside of the seven (7) day timeframe.
- Payment will be made via check to the Participant stated as the purchaser on the proof of purchase invoice supplied.
- HP endeavors to process valid payment claims in six (6) to eight (8) weeks from claim completion. HP will not be liable where claims are processed outside of this timeframe. For questions regarding the status of your claim, please email: hpcustomerservice@marketvelocity.com.
- The cash back will not be granted to a Participant who:
- has not purchased or leased a HP Product within the promotional period;
- has not completed the claim form correctly;
- has not supplied proof of purchase;
- has not shipped formatter/motherboard or control panel if the return option was selected
- failed in any way to comply with these terms and conditions as determined in HP's sole discretion.
- In addition to the invoice for the HP Product, HP reserves the right to request from the Participant further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes, etc.).
- By completing the claim registration process, Participant confirms acceptance of these terms and conditions.
- HP reserves the right to disqualify incomplete, altered or illegible claims.
- HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents or otherwise obstructs the Participant from participating in the Program.
- HP reserves the right to audit all cash back requests to ensure that the terms and conditions of the Program have been met and to request additional information regarding any and all claims and supporting documents.
- All documentation submitted for this Program becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this Program and future HP promotions and may result in the submitter being subject to legal action.
- HP may cancel this Program where required to do so for legal or commercial reasons arising from applicable laws.
- The decisions of HP in respect of any and all aspects of the promotion will be final and binding.
- HP large-format printers eligible for this promotion are subject to change. Offer is subject to product availability; promotion valid while supplies last.
- HP reserves the right to amend or cancel the terms of this offer at any time without notice.
- To the full extent of applicable law, HP shall not be liable for any loss, damage or injury of any nature howsoever caused to Participants pursuant to this Program.
- In the event of false, erroneous claims submitted by the Participant, or overpayments made by HP, and subject to HP serving not less than thirty (30) days prior written notice, the Participant shall repay or reimburse HP for any such false, erroneous claims or overpayments, and the Participant shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.
- If an HP Product is returned, no claim may be made for a cash back reward for the HP Product. If the cash back award has already been paid to Participant on a returned HP Product, it must be fully paid back to HP.
- Cash back awards calculated in accordance with the Program terms and conditions are exclusive of taxes. HP will apply local mandatory taxes when processing the payments. The Participant is responsible for fulfilling any tax obligations imposed by local tax legislation.
- Transmission errors—MVI makes every effort to ensure the accuracy of all information that you receive in relation to your Trade-in Product(s). In the event of typographical errors, technical inaccuracies, or product pricing errors or omissions, MVI reserves the right to correct the error within seven (7) calendar days of the trade. If MVI corrects the error, MVI will provide you with the following options: (1) to proceed with the transaction based on the corrected information; or (2) to cancel your transaction, in which case MVI will promptly send the Trade-in Product(s) back (if possible) or replace it with like product (i.e., similar make, model and condition).
- The Program is valid in U.S. only.
- The cash back agreement between HP and the Participant is executed through the Participant’s acceptance of the terms and conditions in course of the registration process on the Program web page www.hp.com/go/cashinDJSPremium
- HP Products purchased outside the U.S. are not authorized for participation.
- This Program may be combined with HP Instant Rebate promotions, and may NOT be combined with other HP discount offers such as education rebates, big deal pricing, volume discounts, letter of intent offers and trade show specials.
- #BCB models are not eligible for HP Cash In & Trade Up promotions.
- This promotion is a one-for-one trade only.
- This Program is not open to employees of HP, their agents, participating resellers or anyone connected with the program.
- Participants proved to have entered fraudulent claims will be excluded. HP reserves the right to take legal action with respect to any such fraudulent claim.
- The payment will be made upon HP’s satisfaction that the Participant has fully complied with these terms and conditions and the associated instructions.
THESE TERMS AND CONDITIONS ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH DELAWARE LAW, AND NO CONFLICT OF LAWS PROVISIONS OF ANY JURISDICTION WILL APPLY TO THESE TERMS AND CONDITIONS. BY ACCEPTING THE TERMS AND CONDITIONS, YOU AGREE THAT ANY ACTION AT LAW OR IN EQUITY ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS WILL BE FILED ONLY IN STATE OR FEDERAL COURT LOCATED IN DELAWARE AND YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY CONSENT AND SUBMIT TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS OVER ANY SUIT, ACTION OR PROCEEDING ARISING OUT OF THESE TERMS AND CONDITIONS (MARCH 2016).
D. Qualifying New HP Products
- Any Canon, ENCAD, Epson, KIP, OCE, Seiko, Ricoh or Xerox 36-in or greater technical, graphics or LED printer, MFP, or copier
- HP DesignJet 200/220/230/250 series printer
- HP DesignJet 330/350 series printer
- HP DesignJet 430/450/455/488 series printer
- HP DesignJet 500/500ps/510 series printer
- HP DesignJet 600/610/650c series printer
- HP DesignJet T610/T620 series printer
- HP DesignJet 700/750/755 series printer
- HP DesignJet T770 series printer
- HP DesignJet T790 series printer
- HP DesignJet 800/800ps series printer
- HP DesignJet 815MFP/820MFP series printer
- HP DesignJet 1050/1055 series printer
- HP DesignJet T1100/T1100ps/T1120/T1120ps series printer
- HP DesignJet T1100MFP/T1120MFP series printer
- HP DesignJet T1200 series printer
- HP DesignJet T1300 series printer
- HP DesignJet T2300 series printer
- HP DesignJet 4000/4000ps/4500/4500ps series printer
- HP DesignJet 4020/4520 series printer
- HP DesignJet 4520MFP series printer
- HP DesignJet 2000cp/2500cp/2800cp series printer
- HP DesignJet Z2100 series printer
- HP DesignJet 3000cp/3500cp/3800cp series printer
- HP DesignJet Z3100/Z3100ps series printer
- HP DesignJet Z3200 series printer
- HP DesignJet 5000/5000ps/5500/5500ps series printer
- HP DesignJet Z6100/Z6100ps Photo series printer
OR
Serial number and return of formatter board or motherboard
$2,000
- Any Canon, ENCAD, Epson, KIP, OCE, Seiko, Ricoh or Xerox 36-in or greater technical, graphics or LED printer, MFP, or copier
- HP DesignJet 200/220/230/250 series printer
- HP DesignJet 330/350 series printer
- HP DesignJet 430/450/455/488 series printer
- HP DesignJet 500/500ps/510 series printer
- HP DesignJet 600/610/650c series printer
- HP DesignJet T610/T620 series printer
- HP DesignJet 700/750/755 series printer
- HP DesignJet T770 series printer
- HP DesignJet T790 series printer
- HP DesignJet 800/800ps series printer
- HP DesignJet 815MFP/820MFP series printer
- HP DesignJet 1050/1055 series printer
- HP DesignJet T1100/T1100ps/T1120/T1120ps series printer
- HP DesignJet T1100MFP/T1120MFP series printer
- HP DesignJet T1200 series printer
- HP DesignJet T1300 series printer
- HP DesignJet T2300 series printer
- HP DesignJet 4000/4000ps/4500/4500ps series printer
- HP DesignJet 4020/4520 series printer
- HP DesignJet 4520MFP series printer
- HP DesignJet 2000cp/2500cp/2800cp series printer
- HP DesignJet Z2100 series printer
- HP DesignJet 3000cp/3500cp/3800cp series printer
- HP DesignJet Z3100/Z3100ps series printer
- HP DesignJet Z3200 series printer
- HP DesignJet 5000/5000ps/5500/5500ps series printer
- HP DesignJet Z6100/Z6100ps Photo series printer
OR
Serial number and return of formatter board or motherboard
$3,000
1Purchase/lease must be made from HP or through HP U.S. Authorized Resellers Cash back provided by mail-in rebate available for eligible purchases made January 25, 2016–March 31, 2016. All claims and proof of purchase must be submitted by April 30, 2016. Offer is subject to product availability; promotion valid while supplies last. Additional restrictions apply. Void where prohibited, taxed or restricted by law. For claim form, visit hp.com/go/cashinDJSPremium. HP also reserves the right to modify or cancel this offer at any time without notice.
2The HP DesignJet T7200 42-inch Production Printer and the HP DesignJet PostScript/PDF Upgrade Kit OR HP DesignJet Roll Upgrade Kit must be purchased and submitted on the same invoice to be eligible for this offer.
3The qualifying HP DesignJet printer and associated qualifying HP Care Pack need to be purchased together.
PostScript is a trademark of Adobe Systems Incorporated.